Technical Manager

Location:	Sandown, Sandton
Remote work:	Some remote work allowed
Education level:	Diploma
Job level:	Mid
Travel requirement:	Often
Type:	Permanent
Company:	Primedia

Onsite quality assurance/overseeing

• Conduct six monthly on-site visits in each region to assess the structural integrity and general maintenance of Digital in line with PRIMEDIA’s standards.
• Conduct quarterly on-site safety audit with each technician.
• Conduct annual on-site safety audits with sub-contractors.
• Conduct annual stock audits at the warehouse and storeroom.
• On-site inspection with NOM (National Operations Manager) Projects, Engineer and Development prior to the start of a project.
• Attend on-site tender meetings with all tenderers, engineer and NOM Projects.
• Attend Factory Acceptance Test (FAT) with Fabricators, Engineers and POD technical team, at the Fabricators workshop to check the structure and fitment of LED cabinets.
• Onsite attendance during projects for LED installation completed by Primedia Technicians.
• Attend onsite meetings with potential 1st party clients and syndications

Administration

• Manage processes and procedures to improve efficiency and effectiveness of the operations in the department.
• Daily communication with Technicians, Regional Office’s and service provider to ensure adherence to up-time of the networks and manage expectations on screen repairs with the relevant parties.
• Ensure that regional contractors liaise with the H&S consultant on all H&S-related matters and provide feedback to OE.
• Ensure an adequate pool of essential sub-contractors.
• Review and approve Structural Safety Upgrades as assessed with engineer
• Evaluate and manage ad hoc requests from all departments with approval from OE.
• Co-ordinate and manage the monthly maintenance and weekend standby schedules for the Technicians.
• Analysing vehicle tracker reports (randomly selected) - this involves examining data collected by the vehicle tracking devices to gain insights into routes taken, vehicle utilization within and outside of business operational hours, driver behaviour, and operational efficiency.
• Oversee and manage the procurement and administration of stock required for maintenance and installation.
• Approve supplier warranties on PIM’s.
• Manage, send and receive all LED’s and equipment under supplier warranty

Contractual

• Ensure Signed “Agreement with Mandatory” (37.2) and Main contractor appointment (CR 5.1) is issued to relevant parties appointed for any R&M or Upgrade structural repairs.
• Management of PRIMEDIA’s Standards, Procedures, Turnaround Time & Commitments by Regional contractors.

Financial

• Ensure adherence to agreed budget; monitor regularly and implement corrective actions in case of deviations.
• Prepare quarterly forecast and obtain approval for adjustments.
• Evaluation of all quotations and approve purchase orders to suppliers and contractors
• Approve Costing Sheets on PIMS in line with approved budgets.
• Oversee and approve supplier and subbie payments.
• Monthly Budgets and Income Statement update - Review monthly income statement vs budget/forecast, resolve issues with finance and provide reasoning for over/under utilization.
• Approve monthly credit card recon.
• Approve and ensure renewal of software licenses (TeamViewer and DynDns).
• Manage insurance claims for the Digital Assets with finance and Assessors.
• Approval of Overtime and eWallet recons.
• Approval all Vehicle R&M and evaluate fuel recons.
• Approval of travel and accommodation

Health and safety
Signing of Technicians H&S Registers and Appointments as 8.1 for monthly audits.
Ensure correct issue of PPE, first aid equipment, fire equipment, hand tools, and portable electrical equipment to technical staff.

Meetings

• Attend weekly Project meeting with OM Projects and OE.
• Attend Bi Monthly and weekly project update and new project meetings with all internal stakeholders
• Conduct weekly meetings with Technical Staff.
• Conduct Quarterly H&S meetings with technical staff.
• Attend H&S Quarterly meetings with the regional offices: CPT, EL and KZN
• Attend H&S Quarterly meetings with POD Management and H&S consultant
• Attend HC Meetings with HC Manager on HR matters
• Attend Extended Manco Quarterly workshop
• Attend monthly Task Tracker meeting with OE
• Attend meeting with technical team, Engineer and OMP prior to the tender for LED projects, to discuss our contributions to the design of the structure and the requirements related to health and safety.
• Attend meetings with all stakeholders after tender for LED project is appointed to discuss the project timelines as well as integrating and performing the activities of the LED installation.
• Attend Post Project briefing, to discuss the positive and negatives of the project with all parties involved.

Projects

• Project Budget Cost Approval - Provide costs for technical requirements, (Equipment and Staff).
• Ensure all Techs H&S files are compliant prior to Audit.

Reporting

• Weekly - WIP Project updates.
• Monthly - Task Tracker report (Trip Schedule, Network Maintenance Schedule, H&S Audits, Stock).
• Monthly - Stock movement reports for finance.
• Monthly - MANCO reports.
• Quarterly - Opex forecast and Strategy update.
• Annually - Opex and Capex financial budgets and strategy.

Risk management
Health, safety and environment

• Ensure staff is equipped with the correct training to be safety compliant, PPE and tools applicable to their jobs.
• Ensure all Contractors and their sub-contractors are H&S compliant

Cybersecurity

• Schedule routine checks to update the systems and software as these updates not only bring new features but also tackle problems by resolving bugs and bolstering security through the application of patches to potential vulnerabilities that might be exploited.
• Restrict user access and monitor changes through the Change Request document, while additionally assigning individual logins to users.

Digital Transformation Technology and Systems

• New product offerings: Conduct research and stay abreast of industry trends, competitor activities, and customer preferences to drive continuous improvement.
• Implement new technologies to help improve efficiency and productivity in operations.
• Internal controls, training programs, and policies designed to prevent losses from occurring or minimize the impact when they do occur
• Ensure adequate stock of digital components due to aging of current LED sites which will minimize any potential loss of income.

Contractors

• Sourcing of competent Contractors and Electricians across all regions
• Continuous engagement in building mutually beneficial relationships

ROA

• Regular communication with OM ROA and in country Supervisors, to ensure adherence to up-time of the networks and manage expectations on screen repairs with the relevant parties.
• Coordinate and manage the tech team required for remote or onsite assistance.
• Approval of ROA Overtime recons.
• Approval of fuel expenses for travel incurred to the countries.
• Oversee and manage the procurement and administration of stock required for maintenance and installation.
• Assist with documentation (RMA and Commercial invoices) required for the repairs of modules.
• Project Budget Cost Approval - Provide costs for technical requirements, (Equipment and Staff).
• Evaluate information supplied by the OM ROA to analyse and offer feedback on cost estimates for third-party LED’s

Organisational Capacity (Talent Management, Learning and Growth)

• Continue to review departmental structure to ensure its in line with the company's strategic objectives.
• Monitor head counts and adjust structures where necessary to ensure optimal delivery levels and operational productivity.
• Assess and reset KPI measures where required in alignment to the company strategy.
• Manage the implementation of PDPs
• Identify critical roles and skills and drive the succession process/plan so that individuals are ready when required.
• Address poor performance and / or misconduct according to company procedures and policies.
• Plan and manage leave according to the company leave policy
• Understand and adhere to Human Capital policies and labour legislation in consultation with the Human Capital Business Partner

Skills required
Administrative experience in a technical/digital environment
• Store-management
• Project management
• Operations Management
• Health and Safety
• Experience with various software applications, programs including (NovaStar, Linsen, Daktronics, StelllaVista)
• Medically fit for working at Heights

Knowledge of the Occupational Safety and Health Act
Knowledge of computer viruses and computer security.
Knowledge of network installations.
Knowledge of computer hardware and software systems and programs.
Knowledge of computer troubles
Knowledge of computer networks and network administration.
Knowledge of audio-visual equipment.

This position requires a high level of responsibility as you are accountable for the up-time of the entire digital network

Posted on 08 Aug 13:05, Closing date 30 Aug