Customer Retention Manager
Remuneration: | to be discussed |
Location: | Johannesburg, Ferndale |
Education level: | Matric |
Job level: | Junior |
Type: | Permanent |
Reference: | #CRM |
Company: | Publishared |
Job description
Publishared is a dynamic growing digital company looking for a vibrant, passionate individual who is looking to learn and is passionate about customer relationships. Our CRM team manages our client's digital needs, implementation of all digital elements, daily client assessments, and one-on-one interactions with clients.
This position is ideal for someone with digital experience, and a love for working with people and keeping clients happy. You need to be ready to adapt, change, and be flexible daily. If you approach life with a smile and absolute tenacity, then you’ll fit right in.
Responsibilities
- Manage client’s expectations daily
- Set, monitor, and report on client’s goals
- Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages, and promotional material)
- Identify opportunities to reach new market segments and expand market share
- Monitor competition (acquisitions, pricing changes, and new products and features)
- Coordinate sales and marketing efforts to boost brand awareness
- Experience with client services
- Digital marketing experience
- Experience with CRM software
- Ability to set and prioritise goals
- Understanding of traditional and emerging marketing channels
- Excellent communication skills
- Ability to think creatively and innovatively
- Willingness to learn and grow
- Ability to think on your feet, and ensure a client's every need is managed successfully
- Teamwork is of the utmost importance
- Not afraid to adapt to the changing environment - daily, weekly, monthly
- Well-groomed, presentable, and able to speak to clients, both in person and on the phone
- Matric certificate
- Driver's licence, and own vehicle
Posted on 05 Aug 08:20, Closing date 2 Oct
Or apply with your Biz CV
Customer Retention Manager
Job description Publishared is a dynamic growing digital company looking for a vibrant, passionate individual who is looking to learn and is passionate about customer...
Assistant Parts Manager
Dealership based on the East Rand, looking for an assistant parts manager to join their growing team. Requirements: Extensive knowledge in vehicle...
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
Dealer Network General Manager
Our client in the commercial trucking industry is looking for a dealer network general manager in the Gauteng, East Rand Area.
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
Pre-owned Vehicle Sales Manager
Our client is seeking an experienced and dynamic preowned vehicle sales manager to join their team in Hatfield, Pretoria.
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
General Vehicle Sales Manager
Our client is seeking an experienced and highly motivated general vehicle sales manager to oversee our new and preowned vehicle sales operations in Sandton...
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
Stores Manager
Stores manager required for the overall management of the company's warehouse/store and goods storage. The successful person will be required to: manage staffmanage...
![Worldwide Positions](https://biz-file.com/b/2203/2304441-125x38.png?1)
Marketing Manager
Who are we: A leading financial services provider Who are we looking for: A marketing manager with retail or finance industry experience What will you...
![Ad Talent](https://biz-file.com/b/2005/370-125x73.png?4)
Traffic Manager
Job summary : The gatekeeper for all creative and digital outputs within our agency – Traffic Manager is one of the most vital behind the scenes roles in...
Java Development Manager
We are currently searching for a development manager to join our fast-paced financial institution, we are looking for someone who has proven experience in Java...
![e-Merge IT Recruitment](https://biz-file.com/b/2205/28188-125x37.png?2)
Finance Manager - Private Equity
Job details: Title: Finance manager - Private equity financial specialist Location: Rosebank, Johannesburg Permanent: Yes Full time: Yes Industry: Private...
![Finding Personnel](https://biz-file.com/b/2407/2394312.png?1)
Sales Manager - Waste Management
Job title: Sales manager Area: Pomona, Kempton Park Industry: Waste Management / Electronic Recycling Salary / CTC: R 25 000 Report to: Directors Job...
![Finding Personnel](https://biz-file.com/b/2407/2394312.png?1)
New Vehicle Sales Manager
Our client is looking for a highly skilled and stable new vehicle sales manager for a well-established dealership based in Northcliff, Johannesburg.
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
Key Account Manager
Key account management and growth of existing accounts (printed litho cartons) in the healthcare, beauty care and food sectors.
![Worldwide Positions](https://biz-file.com/b/2203/2304441-125x38.png?1)
Digital Marketing Manager
Who are we: A leading financial services provider in South Africa. Who are we looking for: A mid-level Digital Marketing Manager to join our dynamic team. What will...
![Ad Talent](https://biz-file.com/b/2005/370-125x73.png?4)
Trainer and Talent Manager
Tradeway Promotions, is looking for a hardworking, dynamic, experienced (minimum three years) talent manager and trainer to join our team and get involved in the...
![Tradeway](https://biz-file.com/b/2108/169342-125x36.png?4)
Affiliate Partner Manager
Who we are: We are an digital marketing agency specialising in lead generation within Google and YouTube advertising. What we do: We tailor our performance-driven...
![Ad Talent](https://biz-file.com/b/2005/370-125x73.png?4)
Operations Manager
Who we are: We are a digital marketing agency specialising in lead generation within Google and YouTube advertising. What we do: We tailor our performance-driven...
![Ad Talent](https://biz-file.com/b/2005/370-125x73.png?4)
Store Manager and Assistant Store Manager
Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join...
Coffee Shop Manager
About us: Take a Break Coffee & Bakery, is a beloved local coffee shop known for its cozy atmosphere, exceptional coffee, and friendly service.
Senior Radio Account Manager
Torque Media is looking for an exceptional senior radio account manager to oversee and manage a busy advertising agency portfolio.
Key Account Manager
Key Account Management and new business development - packaging and litho printing for the FMCG sector. Able to open doors and grow existing business.
![Worldwide Positions](https://biz-file.com/b/2203/2304441-125x38.png?1)
Corporate Store Manager
Key responsibilities: Sales and promotion: Promote and sell stock from the approved range, as well as ADHOC items, to Momentum staff, departments, customers...
Dealership Customer Relations Manager / Product Genius
This role involves the provision of an excellent support service executive, which will ensure a functional and seamless on-floor customer experience in which the...
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
Business Development Manager
An exciting and challenging career opportunity for a strong new business developer with the ability to do strategic, high level sales in the local and African market.
![Worldwide Positions](https://biz-file.com/b/2203/2304441-125x38.png?1)
Office Manager
Hands on office management role within a fast paced digital printing environment.
![Worldwide Positions](https://biz-file.com/b/2203/2304441-125x38.png?1)
Product Manager/Commercial Lead
The product manager's primary goal is to enhance user and customer engagement, efficiency, and satisfaction by translating user needs into business opportunities and...
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
Traffic Management Centre Operations Manager
Improve operational management systems, processes, and best practicesManagement of operations with the aim to reduce travel times of road users by having free flow...
Traffic Management Centre Assistant Operations Manager - Gauteng
Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC...
TV Production Project Manager
Main purpose of the Job: Our media and creative integrated agency is looking for a TV production project manager.
![Havas Johannesburg](https://biz-file.com/b/2310/398540-125x26.png?3)
F&I Business Manager
A dealership based in East Rand is looking for an F&I business manager to join their team.
![SydSen Recruit](https://biz-file.com/b/2212/2307384.jpg?2)
![](/res/img/s.gif)