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New Biz Press Offices

YOUKNOW Technologies has opened a Biz Press Office on Bizcommunity.com!

YOUKNOW Technologies is a premier provider of marketing technology solutions in South Africa, dedicated to helping local businesses understand and engage with their customers through innovative and effective Martech strategies.

View YOUKNOW Technologies' Biz Press Office

Are AI and telemarketing competitors or allies? How they work together to boost sales

Are AI and telemarketing competitors or allies? How they work together to boost salesDatabase360

Kantar’s Mzansi Consumer Barometer. Part 2

Kantar’s Mzansi Consumer Barometer. Part 2

11 Jul 2024

Pictured: Saajid Hoosen. Image supplied.

#BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

By Aa-isha Hassiem 5 Jul 2024

Is your contact centre a brand building or grudge centre?

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Good old-fashioned customer care tips that will set your franchise apart

Good old-fashioned customer care tips that will set your franchise apart

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Humans not replaceable by chatbots

Humans not replaceable by chatbots

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Your customers want personal attention

Your customers want personal attention

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Insights2020: Three dimensions for customer-centric growth

Insights2020: Three dimensions for customer-centric growth

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Serve your customers better with smart addresses

Serve your customers better with smart addresses

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Use a Facebook chatbot to transform customer experience

Use a Facebook chatbot to transform customer experience

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I hate speaking to your call centre!

I hate speaking to your call centre!

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Know what makes your customers happy

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Kristina Azarenko

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How well do you know your strategic targets and prime prospects?

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What would Steve Jobs do?

What would Steve Jobs do?

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Emotion rather than reason drives B2B decisions

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The relationship between social media and liability risks

The relationship between social media and liability risks

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Redesigning customer experience with BrandLove CX

Redesigning customer experience with BrandLove CX

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CMO releases report that 'clicks' take back seat to acquisition, retention

CMO releases report that 'clicks' take back seat to acquisition, retention

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Why the CCO should be the Leatherman on your company's belt

Johan Botha 29 Jan 2016

Improving customer service through advanced analytics

Improving customer service through advanced analytics

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Reflecting on my five years at Ogilvy Public Relations

Reflecting on my five years at Ogilvy Public Relations

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Trends that will disrupt customer service in 2016

25 Jan 2016

Tips to improve customer service satisfaction

Tips to improve customer service satisfaction

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#Badcustomerservicemustfall

#Badcustomerservicemustfall

Mareli Smit 21 Jan 2016

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Pillar 3 - Customer Experience Mastery

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Let's punish them for being loyal to us!

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Customer Experience World - Johannesburg 2016

Customer Experience World - Johannesburg 2016

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'Tis the season to go the extra mile for your customers

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Leveraging big data for better business decisions in marketing

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Is your contact centre a brand building or grudge centre?

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Good old-fashioned customer care tips that will set your franchise apart

Good old-fashioned customer care tips that will set your franchise apart

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Humans not replaceable by chatbots

Humans not replaceable by chatbots

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Insights2020: Three dimensions for customer-centric growth

Insights2020: Three dimensions for customer-centric growth

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Serve your customers better with smart addresses

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Use a Facebook chatbot to transform customer experience

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I hate speaking to your call centre!

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The relationship between social media and liability risks

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Redesigning customer experience with BrandLove CX

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CMO releases report that 'clicks' take back seat to acquisition, retention

CMO releases report that 'clicks' take back seat to acquisition, retention

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Why the CCO should be the Leatherman on your company's belt

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Improving customer service through advanced analytics

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Reflecting on my five years at Ogilvy Public Relations

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Trends that will disrupt customer service in 2016

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Tips to improve customer service satisfaction

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#Badcustomerservicemustfall

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Pillar 3 - Customer Experience Mastery

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Let's punish them for being loyal to us!

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Customer Experience World - Johannesburg 2016

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'Tis the season to go the extra mile for your customers

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ReMe: building loyalty via customers' phones

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The first CX Day Johannesburg

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Image via Pexels

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