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CRM, CX, UX News South Africa

Last 2 days|Last 7 days|Last 30 days
Levergy has won Gold at the MENA region Warc Awards.
Levergy and Telkom's #StandTall campaign wins Gold at MENA Warc Awards

36 minutes

Image supplied. The final and full shortlist for the D&AD Awards has been released and the 62nd D&AD Awards ceremony takes place tomorrow, Wednesday 22 May in London
Full D&AD shortlist revealed

16 hours

Source: © Flux Trends Gen Z young is dissatisfied ver how much progress has been made in these 30 years in SA
30/30/30 Project Report: Gen Z dissatisfied over lack of progress in 30 years in SA

19 hours

Source:
BritBox to cease operations in South Africa by August 2024

20 hours

Matsidiso Kolobe, founder and chief creative officer at Salt Hub. Source: Supplied.
#BehindtheSelfie: Matsidiso Kolobe, chief creative officer at Salt Hub

  21 hours

Apple Music unveils 100 Best Albums of all time
Apple Music unveils 100 Best Albums of all time

21 hours

The 62nd annual D&AD Awards’ first shortlist has been announced
D&AD Awards announce first shortlist

22 hours

Dentsu Africa’s unstoppable rise: Triumphs at 2024 Pitcher Awards
Dentsu Africa’s unstoppable rise: Triumphs at 2024 Pitcher Awards

Dentsu  19 hours

SheBeen campaign reimagines women’s safety in taverns
SheBeen campaign reimagines women’s safety in taverns

Joe Public  19 hours

Nedbank returns as Platinum Partner for the Top Empowerment Conference marking 30 years of democracy
Nedbank returns as Platinum Partner for the Top Empowerment Conference marking 30 years of democracy

Topco Media  20 hours

eExtra runs for the try line with new rugby programme
eExtra runs for the try line with new rugby programme

eMedia  21 hours

Has radio found a new normal for the SA middle class?
Has radio found a new normal for the SA middle class?

BrandMapp  21 hours

Feed me Seymour!
Feed me Seymour!

, Advertising Media Forum  22 hours

Show more

More news

Source:
The power of customer-centricity: Building profitability in SMEs

 1 day

5 tips to build personalised engagement with your customers
5 tips to build personalised engagement with your customers

16 May 2024

Is ChatGPT a better writer than me?
Is ChatGPT a better writer than me?

,  15 May 2024

Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores
6 lessons small online retailers can learn from big-name online retail stores

 3 May 2024

It’s business as usual for The Body Shop South Africa with more stores ready for revamp
It’s business as usual for The Body Shop South Africa with more stores ready for revamp

The Body Shop 30 Apr 2024

SA scoops 8 International Loyalty Awards
SA scoops 8 International Loyalty Awards

25 Apr 2024

Image supplied. Gil Sperling, co-founder and CEO of data-driven adtech company, Flow, in his keynote speech at PPW in Bangkok, Thailand
Marketers say goodbye to cookies, hello to first-party data

19 Apr 2024

The panellists at the Flow discussion about the rise of first-party data was stacked with industry experts.
Era of first-party data dawns as the data cookie crumbles

 17 Apr 2024

Francois Viviers is group head of marketing and communications. Source: Supplied.
Capitec Bank's journey to becoming one of the world's strongest banking brands

 4 Apr 2024

Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

 28 Mar 2024

Businesses invited to participate in the 2024 South African Customer Experience Research Report
Businesses invited to participate in the 2024 South African Customer Experience Research Report

 26 Mar 2024

MO Agency attains elite HubSpot Partner status, a first for the African continent
MO Agency attains elite HubSpot Partner status, a first for the African continent

 20 Mar 2024

Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region
Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region

 13 Mar 2024

5 dos and don’ts to secure customer loyalty
5 dos and don’ts to secure customer loyalty

,  12 Mar 2024

Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings
Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings

 11 Mar 2024

Rogerwilco enhances digital marketing through AI-based neuroscience product
Rogerwilco enhances digital marketing through AI-based neuroscience product

 27 Feb 2024

Elevate your banking experience with secure and convenient payment solutions from FNB
Elevate your banking experience with secure and convenient payment solutions from FNB

 23 Feb 2024

Absa declares bold new business and brand promise across all of its markets
Absa declares bold new business and brand promise across all of its markets

 23 Feb 2024

Driving customer-centricity through harmonising insights, strategy, and operational implementation
Driving customer-centricity through harmonising insights, strategy, and operational implementation

React Customer Research 20 Feb 2024

The future of conversational chat channels in SA
The future of conversational chat channels in SA

 19 Feb 2024

Africa’s biggest marketing conference opens bookings
Africa’s biggest marketing conference opens bookings

 13 Feb 2024

Boost open rates with inspiration from top 10+ valentine email subject lines
Boost open rates with inspiration from top 10+ valentine email subject lines

,  13 Feb 2024

7 skills every CX interviewer needs
7 skills every CX interviewer needs

 12 Feb 2024

Building brand loyalty through authentic community engagement
Building brand loyalty through authentic community engagement

 8 Feb 2024

When every pixel matters: Optimising website space to benefit readers and generate revenue
When every pixel matters: Optimising website space to benefit readers and generate revenue

 7 Feb 2024

Publicis launches PXP in South Africa
Publicis launches PXP in South Africa

 5 Feb 2024

Humans and AI – Exploring the cycle of complementary coexistence
Humans and AI – Exploring the cycle of complementary coexistence

,  1 Feb 2024

Which brands are 2023/2024‘s most iconic?
Which brands are 2023/2024‘s most iconic?

 31 Jan 2024

#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity
#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

 29 Jan 2024

#BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing
#BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing

 11 Jan 2024

A2P messaging set to receive 500% boost when Apple brings RCS to the iPhone.
Apple’s decision to bring RCS to the iPhone is big boost to business revenue

 8 Jan 2024

Source: © 123rf Riyaat Phillips, senior presales manager at Altron Systems Integration says that people are the answer for retail going forward
Retail 2024: People the biggest trend and the biggest lesson

 5 Jan 2024

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Source: © 123rf a new CMO Council initiative in 2023 will audit, identify, and showcase corporate best practices and successes in blending self-interest with altruism in the country
CMO Council survey to evidence SA private sector commitment to ESG and sustainability progress

12 Dec 2023

Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
Developing advanced attribution models for the entire customer journey - online to offline

 7 Dec 2023

African tech earns international award in Berlin
African tech earns international award in Berlin

 1 Dec 2023

Source: © 123rf Agency Scope SA has found that marketers more and more require integrated agencies that can solve their needs under one roof
#AgencyScopeSA Part 1: CMOs want integrated agencies and other key findings

 30 Nov 2023

Source: © 123rf Adrian Whines of Brand DNA Brandspace Activation, says fuel stations are brand temples that play pivotal roles in defining the customer experience
Fuel stations: More than pumps and prices - brand temples for CX

 30 Nov 2023

The power of geospatial data to enhance KYC and customer service in banking
The power of geospatial data to enhance KYC and customer service in banking

,  27 Nov 2023

Smail takes no small steps as Everlytic’s new head of channel sales
Smail takes no small steps as Everlytic’s new head of channel sales

,  27 Nov 2023


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