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Image credit: Mein Deal on Unsplash.

How to use design thinking to build the next AmazonAnne-marie le Roux

Image source: Gallo/Getty.

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Up, close and very personalised

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Godfrey Parkin, CEO of Britefire and of Angaza.

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Image credit: Mein Deal on Unsplash.

How to use design thinking to build the next Amazon

Anne-marie le Roux 15 Jul 2019

Image source: Gallo/Getty.

Leveraging digital technology to boost Nigeria's MSMEs

4 Jul 2019

Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.

#ECO19: Unpack why your brand story matters before you start telling it

Leigh Andrews 20 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

Jessica Tennant 15 Mar 2019

Godfrey Parkin, CEO of Britefire and of Angaza.

#BizTrends2019: Brand building must become more about customer experience

Godfrey Parkin 14 Jan 2019

Suffer a data breach and lose up to one third of your customers

Suffer a data breach and lose up to one third of your customers

30 Aug 2018

#ECMA18: Cracking e-commerce conversion

#ECMA18: Cracking e-commerce conversion

Lauren Hartzenberg 16 Mar 2018

Why it's time to reevaluate your customer communication, starting with email

Why it's time to reevaluate your customer communication, starting with email

Wynand Smit 13 Feb 2018

Why do some brands still shy away from giving consumers experiences?

Khangelani Dziba 8 Sep 2017

Creating great customer service to elevate business

Creating great customer service to elevate business

14 Jul 2016

Disruption through the on-demand economy

1 Jul 2016

The responsive brand: how to handle social media

Danette Breitenbach 3 Nov 2014

The internet has changed our brains: Has your company stayed the same?

The internet has changed our brains: Has your company stayed the same?

Claire Cobbledick 31 Oct 2014

Six of the worst customer service practices... and how to fix them

Six of the worst customer service practices... and how to fix them

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[2013 trends] Out-of-the-box branding

[2013 trends] Out-of-the-box branding

HKLM Exco Team 31 Jan 2013

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

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