Subscribe & Follow
Advertise your job vacancies
Trending
In the news
Jobs
- Customer Service Team Manager - UK Market Work From Home
- Customer Service Consultant Vereeniging
Companies recruiting
More news
CRM, CX, UX
"Yes, baby, yes!" Faking customer experience almost always ends in separation
Johan Botha 14 Sep 2015
![[CEM Africa Summit] CGC: The new consumer economy](https://biz-file.com/c/1507/297552-80x80.jpg)
![[CEM Africa Summit] Shiny happy customers](https://biz-file.com/c/1507/298025-80x80.jpg)
![[CEM Africa Summit] Social customer engagement as a social business enabler](https://biz-file.com/c/1507/297504-80x80.jpg)
Social Media
[CEM Africa Summit] Social customer engagement as a social business enabler
Leigh Andrews 29 Jul 2015
![[CEM Africa Summit] Employee satisfaction = customer satisfaction](https://biz-file.com/c/1507/297093-80x80.jpg)
CRM, CX, UX
[CEM Africa Summit] Employee satisfaction = customer satisfaction
Leigh Andrews 28 Jul 2015
![[CEM Africa Summit] CEM for the tech-enabled African future](https://biz-file.com/c/1507/297006-80x80.jpg)
More news
Marketing & Media"Yes, baby, yes!" Faking customer experience almost always ends in separation
Johan Botha 14 Sep 2015
Marketing & MediaService with a smile: how a simple gesture could influence customer decision-making
Brandon Bester 2 Sep 2015
![[CEM Africa Summit] CGC: The new consumer economy](https://biz-file.com/c/1507/297552.jpg)
![[CEM Africa Summit] Shiny happy customers](https://biz-file.com/c/1507/298025.jpg)
![[CEM Africa Summit] Social customer engagement as a social business enabler](https://biz-file.com/c/1507/297504.jpg)
Marketing & Media[CEM Africa Summit] Social customer engagement as a social business enabler
Leigh Andrews 29 Jul 2015
![[CEM Africa Summit] Employee satisfaction = customer satisfaction](https://biz-file.com/c/1507/297093.jpg)
Marketing & Media[CEM Africa Summit] Employee satisfaction = customer satisfaction
Leigh Andrews 28 Jul 2015
![[CEM Africa Summit] CEM for the tech-enabled African future](https://biz-file.com/c/1507/297006.jpg)
Marketing & Media[CEM Africa Summit] CEM for the tech-enabled African future
Leigh Andrews 27 Jul 2015
ICTDigital transformation: the new battleground for attracting and retaining customers
Shaun Dicker 24 Jun 2015
Marketing & MediaShould you integrate your social media capabilities with the call centre?
Bruce von Maltitz 22 Jun 2015
![[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change](https://biz-file.com/c/1505/282684.jpg)
Marketing & Media[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change
29 May 2015
