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    CX is not a quick fix but a long-term gain

      20 May 2022

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    Why listening to what your customers want is a terrible idea

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    Getting chat commerce right from the start is critical

      19 May 2022

    Source: © Linkedin Kyle Ranally, Global Vertical Insights Marketing strategist, Meta (formerly Facebook), New York
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      11 May 2022

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    Helm goes global with Dr. Oetker

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    Source: © ra2studio
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    Bringing the omnichannel B2C experience into the B2B retail space

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    Marketing to Millennials and Gen Z: Social selling beyond stereotypes

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    Andrew Bourne, regional manager - Africa, Zoho Corporation
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    Daniel Calbacho to open Red Marketing office in London

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    #EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

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    Source:
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    Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

    , Kantar  7 Apr 2022

    Source:
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    supplied: Janet Berger, creative strategist, Flow Communications
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    Image supplied: Nic Ray, DataEQ CEO
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    Salesforce appoints its first South African leaders, announces local expansion

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    Wonder celebrates a year of leading purpose-based brands
    Wonder celebrates a year of leading purpose-based brands

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    CX is not a quick fix but a long-term gain
    CX is not a quick fix but a long-term gain

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    Why listening to what your customers want is a terrible idea
    Why listening to what your customers want is a terrible idea

     19 May 2022

    Getting chat commerce right from the start is critical
    Getting chat commerce right from the start is critical

     19 May 2022

    Source: © Linkedin Kyle Ranally, Global Vertical Insights Marketing strategist, Meta (formerly Facebook), New York
    #EcomAfrica: Today's CX lays the foundation of the future shopping experience

     11 May 2022

    Helm goes global with Dr. Oetker
    Helm goes global with Dr. Oetker

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    Source: © ra2studio
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    Source: © cottonbro
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    #EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

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    #LunchtimeMarketing: What is customer lifetime value and how do you measure it?

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    Bringing the omnichannel B2C experience into the B2B retail space

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    Marketing to Millennials and Gen Z: Social selling beyond stereotypes

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    Daniel Calbacho to open Red Marketing office in London
    Daniel Calbacho to open Red Marketing office in London

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    #EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter
    #EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

     12 Apr 2022

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    Africa's digital-native companies poised to unlock revenue growth

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    Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022
    Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

    ,  7 Apr 2022

    Source:
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    Measuring the new context of CX in SA: The must-have retail checklist
    Measuring the new context of CX in SA: The must-have retail checklist

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    Connect with customers. Sell your story, not your product

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    Incubeta's CEO on e-commerce, automation and entering the metaverse

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    Pushy pop-ups go away, we need better user experience

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    How to boost profitability through customer engagement
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    Image supplied: Nic Ray, DataEQ CEO
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    Salesforce appoints its first South African leaders, announces local expansion

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    Prashanth Krishnaswami, head of market strategy and thought leadership for the CX product group at Zoho
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    The do's and don'ts of real-time customer engagement
    The do's and don'ts of real-time customer engagement

     31 Jan 2022

    Source: © HONGQI ZHANG
    How the pharmaceutical industry can win audience mindshare

     24 Jan 2022

    Seamless communication is key to CX: Here's what it should look like
    Seamless communication is key to CX: Here's what it should look like

     24 Jan 2022

    Source: ©mediacom
    Warc Awards for Effectiveness 2022 names three juries

    19 Jan 2022

    Source: © Ivelin Radkov
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    18 Jan 2022

    Innovations that will reshape business in the future
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