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    Are AI and telemarketing competitors or allies? How they work together to boost sales
    Are AI and telemarketing competitors or allies? How they work together to boost sales 
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    Kantar’s Mzansi Consumer Barometer. Part 2

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    Pictured: Saajid Hoosen. Image supplied.
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    Bringing the omnichannel B2C experience into the B2B retail space

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    Marketing to Millennials and Gen Z: Social selling beyond stereotypes

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    Andrew Bourne, regional manager - Africa, Zoho Corporation
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    Daniel Calbacho to open Red Marketing office in London

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    #EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

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    Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

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    Source:
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    Connect with customers. Sell your story, not your product

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    Incubeta's CEO on e-commerce, automation and entering the metaverse

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    Pushy pop-ups go away, we need better user experience

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    How to boost profitability through customer engagement

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    supplied: Janet Berger, creative strategist, Flow Communications
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    Image supplied: Nic Ray, DataEQ CEO
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    Salesforce appoints its first South African leaders, announces local expansion

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    Are chatbots the silver bullet to online CX?

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    Source:
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    Source: © HONGQI ZHANG
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    Source: ©mediacom
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    Source: © Ivelin Radkov
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    Marketing to Millennials and Gen Z: Social selling beyond stereotypes
    Marketing to Millennials and Gen Z: Social selling beyond stereotypes

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    Andrew Bourne, regional manager - Africa, Zoho Corporation
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    Daniel Calbacho to open Red Marketing office in London

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    #EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

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    Source:
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    Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022
    Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

    ,  7 Apr 2022

    Source:
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    Measuring the new context of CX in SA: The must-have retail checklist
    Measuring the new context of CX in SA: The must-have retail checklist

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    Connect with customers. Sell your story, not your product

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    Incubeta's CEO on e-commerce, automation and entering the metaverse
    Incubeta's CEO on e-commerce, automation and entering the metaverse

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    Pushy pop-ups go away, we need better user experience

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    How to boost profitability through customer engagement
    How to boost profitability through customer engagement

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    supplied: Janet Berger, creative strategist, Flow Communications
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    Plan your new financial year resolutions

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    Source:
    How to turn your website into a lead-generating machine

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    Image supplied: Nic Ray, DataEQ CEO
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    The era of the super-consumer: why most brands get it wrong

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    Salesforce appoints its first South African leaders, announces local expansion
    Salesforce appoints its first South African leaders, announces local expansion

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    Grey Africa grows their social and content offering
    Grey Africa grows their social and content offering

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    Are chatbots the silver bullet to online CX?

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    Source:
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    The do's and don'ts of real-time customer engagement

     31 Jan 2022

    Source: © HONGQI ZHANG
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    Seamless communication is key to CX: Here's what it should look like

     24 Jan 2022

    Source: ©mediacom
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    19 Jan 2022

    Source: © Ivelin Radkov
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    #BizTrends2022: How seamless interactivity will define 2022

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    Innovations that will reshape business in the future

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    #BizTrends2022: Covid-19 and the true power of communication

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    #BizTrends2022: A year to be bold and other digital marketing predictions

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    Source: © Wavebreak Media Ltd
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    Steering an agency through trying times

     30 Dec 2021

    Source: © Denis Putilov
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