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    Are AI and telemarketing competitors or allies? How they work together to boost sales
    Are AI and telemarketing competitors or allies? How they work together to boost sales 
    Kantar’s Mzansi Consumer Barometer. Part 2
    Kantar’s Mzansi Consumer Barometer. Part 2

    11 Jul 2024

    Pictured: Saajid Hoosen. Image supplied.
    #BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

    By Aa-isha Hassiem 5 Jul 2024

    85% of global consumers want omnichannel experiences - finds CMO Council study
    85% of global consumers want omnichannel experiences - finds CMO Council study

    25 Jul 2019

    The future belongs to the fast
    The future belongs to the fast

    Dentsu  24 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

    Bizcommunity.com  23 Jul 2019

    What CX can learn from the taxi industry
    What CX can learn from the taxi industry

      22 Jul 2019

    Register for the CMO Summit, free tickets available to Biz readers
    Register for the CMO Summit, free tickets available to Biz readers

    Bizcommunity.com  19 Jul 2019

    Harness potential of data-driven tech to keep customers happy
    Harness potential of data-driven tech to keep customers happy

    19 Jul 2019

    Image credit: Crew on Unsplash
    From product to customer-centricity - how CX gives business the edge

      19 Jul 2019

    Why email marketing is still the most effective way to build customer relationships
    Why email marketing is still the most effective way to build customer relationships

    Everlytic  18 Jul 2019

    Image credit: Charisse Kenion on Unsplash
    Designing for B2B customer experience

      17 Jul 2019

    Why you shouldn't look down your nose at telesales work
    Why you shouldn't look down your nose at telesales work

    16 Jul 2019

    Roan Mackintosh, commercial director at DQ&A
    The road to marketing redemption is paved in data

      16 Jul 2019

    Image credit: Thought Catalog on Unsplash
    Social media has made brands less relevant, not more

      15 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

      15 Jul 2019

    Greg Chen is the CEO and co--founder of Mobiz
    Easing the mobile data burden

      15 Jul 2019

    3 consumer trends to keep an eye on in 2019
    3 consumer trends to keep an eye on in 2019

    12 Jul 2019

    From customer journey mapping to journey management
    From customer journey mapping to journey management

      11 Jul 2019

    Deep care is the holy grail of client management
    Deep care is the holy grail of client management

    , Havas Johannesburg  11 Jul 2019

    Retailers - give me an (even basic) experience!
    Retailers - give me an (even basic) experience!

      10 Jul 2019

    Want your customers to trust you? Email is one of the most powerful tools you have
    Want your customers to trust you? Email is one of the most powerful tools you have

      9 Jul 2019

    Moving people. Moving business.
    Moving people. Moving business.

    Dentsu  9 Jul 2019

    CX Strategy according to Adidas, Multichoice, African Bank, Mastercard, Old Mutual and many more
    CX Strategy according to Adidas, Multichoice, African Bank, Mastercard, Old Mutual and many more

    Corinium Global Intelligence  3 Jul 2019

    Future-proof your CX with robust innovation management
    Future-proof your CX with robust innovation management

      1 Jul 2019

    Creating competitive advantage through CX
    Creating competitive advantage through CX

      28 Jun 2019

    This year's SA Cannes Lions' judges...
    #CannesLions2019: Accuracy of SA judges' predictions, revealed!

      27 Jun 2019

    Hayden Sadler, country manager at Infidat
    Your data storage could be costing you customers

      27 Jun 2019

    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank
    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank

    25 Jun 2019

    New report reveals customers want security, service and localised experiences
    New report reveals customers want security, service and localised experiences

    25 Jun 2019

    The speakers at Kantar's Innovating for Growth workshop: Mark Molenaar, Ansie Lombaard, Adhil Patel, Bernd Grosserohde and Philip Collier.
    Quick! Don't miss the business-boosting benefits of putting your customers first

      25 Jun 2019

    #CannesLions2019: All the SA winners!
    #CannesLions2019: All the SA winners!

    21 Jun 2019

    South Africa's most media-savvy business leaders
    South Africa's most media-savvy business leaders

      21 Jun 2019

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    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

     23 Jul 2019

    What CX can learn from the taxi industry
    What CX can learn from the taxi industry

     22 Jul 2019

    Register for the CMO Summit, free tickets available to Biz readers
    Register for the CMO Summit, free tickets available to Biz readers

     19 Jul 2019

    Harness potential of data-driven tech to keep customers happy
    Harness potential of data-driven tech to keep customers happy

    19 Jul 2019

    Image credit: Crew on Unsplash
    From product to customer-centricity - how CX gives business the edge

     19 Jul 2019

    Why email marketing is still the most effective way to build customer relationships
    Why email marketing is still the most effective way to build customer relationships

     18 Jul 2019

    Image credit: Charisse Kenion on Unsplash
    Designing for B2B customer experience

     17 Jul 2019

    Why you shouldn't look down your nose at telesales work
    Why you shouldn't look down your nose at telesales work

    16 Jul 2019

    Roan Mackintosh, commercial director at DQ&A
    The road to marketing redemption is paved in data

     16 Jul 2019

    Image credit: Thought Catalog on Unsplash
    Social media has made brands less relevant, not more

     15 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

     15 Jul 2019

    Greg Chen is the CEO and co--founder of Mobiz
    Easing the mobile data burden

     15 Jul 2019

    3 consumer trends to keep an eye on in 2019
    3 consumer trends to keep an eye on in 2019

    12 Jul 2019

    From customer journey mapping to journey management
    From customer journey mapping to journey management

     11 Jul 2019

    Deep care is the holy grail of client management
    Deep care is the holy grail of client management

    ,  11 Jul 2019

    Retailers - give me an (even basic) experience!
    Retailers - give me an (even basic) experience!

     10 Jul 2019

    Want your customers to trust you? Email is one of the most powerful tools you have
    Want your customers to trust you? Email is one of the most powerful tools you have

     9 Jul 2019

    Moving people. Moving business.
    Moving people. Moving business.

     9 Jul 2019

    CX Strategy according to Adidas, Multichoice, African Bank, Mastercard, Old Mutual and many more
    CX Strategy according to Adidas, Multichoice, African Bank, Mastercard, Old Mutual and many more

    Corinium Global Intelligence 3 Jul 2019

    Future-proof your CX with robust innovation management
    Future-proof your CX with robust innovation management

     1 Jul 2019

    Creating competitive advantage through CX
    Creating competitive advantage through CX

     28 Jun 2019

    This year's SA Cannes Lions' judges...
    #CannesLions2019: Accuracy of SA judges' predictions, revealed!

     27 Jun 2019

    Hayden Sadler, country manager at Infidat
    Your data storage could be costing you customers

     27 Jun 2019

    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank
    Siteisfaction 2019 survey: FNB and Capitec tied as best digital bank

    25 Jun 2019

    New report reveals customers want security, service and localised experiences
    New report reveals customers want security, service and localised experiences

    25 Jun 2019

    The speakers at Kantar's Innovating for Growth workshop: Mark Molenaar, Ansie Lombaard, Adhil Patel, Bernd Grosserohde and Philip Collier.
    Quick! Don't miss the business-boosting benefits of putting your customers first

     25 Jun 2019

    #CannesLions2019: All the SA winners!
    #CannesLions2019: All the SA winners!

    21 Jun 2019

    South Africa's most media-savvy business leaders
    South Africa's most media-savvy business leaders

     21 Jun 2019

    Provide meaningful value to your customer or risk losing them
    Provide meaningful value to your customer or risk losing them

     21 Jun 2019

    Cannes Lions 2019 Experience Grand Prix winners - 'Microsoft XBox: Changing the Game' under Brand Experience & Activations; Doconomy's 'Do Black - The Carbon Limit Credit Card' under Creative eCommerce...
    #CannesLions2019: Experience Lions winners!

    20 Jun 2019

    #CannesLions2019: Brand Experience & Activations shortlist
    #CannesLions2019: Brand Experience & Activations shortlist

    19 Jun 2019

    Source:
    It's good to talk even in a high-tech world

     19 Jun 2019

    #YouthMonth: Are you a Youthpreneur?
    #YouthMonth: Are you a Youthpreneur?

     18 Jun 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

     14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

     13 Jun 2019

    It's time to embrace Customer Support Chatbot 2.0
    It's time to embrace Customer Support Chatbot 2.0

     11 Jun 2019

    Promise consulting division continues growth path
    Promise consulting division continues growth path

     10 Jun 2019

    The all-agency feast
    The all-agency feast

     7 Jun 2019

    #StartupStory: A new online platform for moms, brands and 'momfluencers'
    #StartupStory: A new online platform for moms, brands and 'momfluencers'

     7 Jun 2019

    Customer experience and employee engagement: 'Mind the gap'
    Customer experience and employee engagement: 'Mind the gap'

     7 Jun 2019

    Show more

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