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    Are AI and telemarketing competitors or allies? How they work together to boost sales
    Are AI and telemarketing competitors or allies? How they work together to boost sales 
    Kantar’s Mzansi Consumer Barometer. Part 2
    Kantar’s Mzansi Consumer Barometer. Part 2

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    Pictured: Saajid Hoosen. Image supplied.
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    #FutureFit Yourself: Is your customer journey a map to failure?
    #FutureFit Yourself: Is your customer journey a map to failure?

      21 May 2019

    Image supplied. From left to right: Paula Hulley from the IAB, Dan Pinch from King James, Ansa Leighton, from DQ&A, Razia van der Schuur from Change News Digital (ex. IOL), Karyn Strybos from Everlytic, and Godfrey Parkin of Britefire.
    IAB Insight Series: How relevant content can deliver results across digital channels

      21 May 2019

    The human factor: a top insight from a CX Masterclass
    The human factor: a top insight from a CX Masterclass

    20 May 2019

    #IABSummit19: Marcel Botha to speak on manufactured stories
    #IABSummit19: Marcel Botha to speak on manufactured stories

      17 May 2019

    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging
    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

      16 May 2019

    ABM and inbound marketing: A combined approach
    ABM and inbound marketing: A combined approach

      14 May 2019

    Ashish Williams, CEO of Mediacom and IAB SA Research Council lead, Nicole Gundelfinger, group marketing manager, Cash Converters, Candice Goodman, MD Mobitainment and IAB Education Council, Johan Walters, managing consultant at DQ&A and Mongezi Mtati, Ornico's marketing manager. © .
    IAB Insight Series: Customer key to digital success

      14 May 2019

    Is your brand telling the true story?
    Is your brand telling the true story?

      13 May 2019

    Image source: Gallo/Getty.
    Imagine a world without data?

      13 May 2019

    Unpacking the draft Conduct Standard for Banks...
    Unpacking the draft Conduct Standard for Banks...

      10 May 2019

    How will digital assistants change the way finance works?
    How will digital assistants change the way finance works?

      9 May 2019

    Content, at your service
    Content, at your service

    Dentsu  9 May 2019

    Experience trumps channel
    Experience trumps channel

      6 May 2019

    Marketing to consumers? One size does not fit all
    Marketing to consumers? One size does not fit all

      2 May 2019

    Tech won't kill the contact centre, it'll make it more powerful
    Tech won't kill the contact centre, it'll make it more powerful

      30 Apr 2019

    5 ways digital technology is reshaping the needs and expectations of South Africa's young consumers
    5 ways digital technology is reshaping the needs and expectations of South Africa's young consumers

    , GfK – An NIQ Company  30 Apr 2019

    SA's favourite township brands - 2019/2020 Kasi Star Brands survey
    SA's favourite township brands - 2019/2020 Kasi Star Brands survey

    29 Apr 2019

    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+
    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

    29 Apr 2019

    Leadership is a dance...
    Leadership is a dance...

    Dentsu  25 Apr 2019

    Are brands living up to client expectations?
    Are brands living up to client expectations?

      23 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

      23 Apr 2019

    Customer satisfaction is not enough. Delight your customers!
    Customer satisfaction is not enough. Delight your customers!

      23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

      16 Apr 2019

    Gary Allemann, MD of Master Data Management
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      12 Apr 2019

    #StartupStory: iHappify, the new business on the block
    #StartupStory: iHappify, the new business on the block

      12 Apr 2019

    Image source: Getty/Gallo
    Bank customer loyalty eroded by vanilla offerings

    11 Apr 2019

    How employee experience enhances employer branding
    How employee experience enhances employer branding

      11 Apr 2019

    Screen grabs from the ad.
    #OrchidsandOnions: RocoMamas has great-looking fare and memorable punchline

      9 Apr 2019

    Bizcommunity sends a clear message that Africa is open for business
    Bizcommunity sends a clear message that Africa is open for business

    dotAfrica  9 Apr 2019

    Jiji Classfieds.
    Nigeria's classifieds marketplace boosts presence with OLX deal

    8 Apr 2019

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    Image supplied. From left to right: Paula Hulley from the IAB, Dan Pinch from King James, Ansa Leighton, from DQ&A, Razia van der Schuur from Change News Digital (ex. IOL), Karyn Strybos from Everlytic, and Godfrey Parkin of Britefire.
    IAB Insight Series: How relevant content can deliver results across digital channels

     21 May 2019

    The human factor: a top insight from a CX Masterclass
    The human factor: a top insight from a CX Masterclass

    20 May 2019

    #IABSummit19: Marcel Botha to speak on manufactured stories
    #IABSummit19: Marcel Botha to speak on manufactured stories

     17 May 2019

    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging
    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

     16 May 2019

    ABM and inbound marketing: A combined approach
    ABM and inbound marketing: A combined approach

     14 May 2019

    Ashish Williams, CEO of Mediacom and IAB SA Research Council lead, Nicole Gundelfinger, group marketing manager, Cash Converters, Candice Goodman, MD Mobitainment and IAB Education Council, Johan Walters, managing consultant at DQ&A and Mongezi Mtati, Ornico's marketing manager. © .
    IAB Insight Series: Customer key to digital success

     14 May 2019

    Is your brand telling the true story?
    Is your brand telling the true story?

     13 May 2019

    Image source: Gallo/Getty.
    Imagine a world without data?

     13 May 2019

    Unpacking the draft Conduct Standard for Banks...
    Unpacking the draft Conduct Standard for Banks...

     10 May 2019

    How will digital assistants change the way finance works?
    How will digital assistants change the way finance works?

     9 May 2019

    Content, at your service
    Content, at your service

     9 May 2019

    Experience trumps channel
    Experience trumps channel

     6 May 2019

    Marketing to consumers? One size does not fit all
    Marketing to consumers? One size does not fit all

     2 May 2019

    Tech won't kill the contact centre, it'll make it more powerful
    Tech won't kill the contact centre, it'll make it more powerful

     30 Apr 2019

    5 ways digital technology is reshaping the needs and expectations of South Africa's young consumers
    5 ways digital technology is reshaping the needs and expectations of South Africa's young consumers

    ,  30 Apr 2019

    SA's favourite township brands - 2019/2020 Kasi Star Brands survey
    SA's favourite township brands - 2019/2020 Kasi Star Brands survey

    29 Apr 2019

    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+
    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

    29 Apr 2019

    Leadership is a dance...
    Leadership is a dance...

     25 Apr 2019

    Are brands living up to client expectations?
    Are brands living up to client expectations?

     23 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

     23 Apr 2019

    Customer satisfaction is not enough. Delight your customers!
    Customer satisfaction is not enough. Delight your customers!

     23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

     16 Apr 2019

    Gary Allemann, MD of Master Data Management
    Governance, CX and a tale of data in the insurance industry

     12 Apr 2019

    #StartupStory: iHappify, the new business on the block
    #StartupStory: iHappify, the new business on the block

     12 Apr 2019

    Image source: Getty/Gallo
    Bank customer loyalty eroded by vanilla offerings

    11 Apr 2019

    How employee experience enhances employer branding
    How employee experience enhances employer branding

     11 Apr 2019

    Screen grabs from the ad.
    #OrchidsandOnions: RocoMamas has great-looking fare and memorable punchline

     9 Apr 2019

    Bizcommunity sends a clear message that Africa is open for business
    Bizcommunity sends a clear message that Africa is open for business

    dotAfrica 9 Apr 2019

    Jiji Classfieds.
    Nigeria's classifieds marketplace boosts presence with OLX deal

    8 Apr 2019

    Bizcommunity launches BIZ | Daily top story headlines
    Bizcommunity launches BIZ | Daily top story headlines

     8 Apr 2019

    Will CX make or break your business?
    Will CX make or break your business?

    5 Apr 2019

    Student Village releases student spend report
    Student Village releases student spend report

    5 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Data-led creativity: A marriage that won't separate brands and customers
    Data-led creativity: A marriage that won't separate brands and customers

     2 Apr 2019

    Africa rising as Bizcommunity launches .Africa domain
    Africa rising as Bizcommunity launches .Africa domain

     2 Apr 2019

    Trend forecaster, Nicola Cooper. © .
    The South African consumer is a real person

     2 Apr 2019

    Meet BreadCrumbs: South Africa's first behavioural linguistics firm
    Meet BreadCrumbs: South Africa's first behavioural linguistics firm

    BreadCrumbs 2 Apr 2019

    #PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders
    #PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

    1 Apr 2019

    "We are what we see" - Marian Salzman
    "We are what we see" - Marian Salzman

     1 Apr 2019

    Are your Employee Experience efforts misguided?
    Are your Employee Experience efforts misguided?

    27 Mar 2019

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