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New Biz Press Offices

YOUKNOW Technologies has opened a Biz Press Office on Bizcommunity.com!

YOUKNOW Technologies is a premier provider of marketing technology solutions in South Africa, dedicated to helping local businesses understand and engage with their customers through innovative and effective Martech strategies.

View YOUKNOW Technologies' Biz Press Office

Are AI and telemarketing competitors or allies? How they work together to boost sales

Are AI and telemarketing competitors or allies? How they work together to boost salesDatabase360

Kantar’s Mzansi Consumer Barometer. Part 2

Kantar’s Mzansi Consumer Barometer. Part 2

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Pictured: Saajid Hoosen. Image supplied.

#BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

By Aa-isha Hassiem 5 Jul 2024

[Biz Takeouts Podcast] 183: Evolution of CEM and the CEM Africa Summit

[Biz Takeouts Podcast] 183: Evolution of CEM and the CEM Africa Summit

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Organisations increasing levels of professionalism of contact centres

Organisations increasing levels of professionalism of contact centres

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[Biz Takeouts Lineup] 183: The CEM Africa Summit and NATIVE VML's trends report

[Biz Takeouts Lineup] 183: The CEM Africa Summit and NATIVE VML's trends report

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Goodbye to competitive advantage, say hello to customer advantage

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Customer experience with a 25-year guarantee?

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Volatile markets should not impact CX investments

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Creating great customer service to elevate business

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Persuasion marketing - the good and the almost convincing

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Perfecting the human element of service delivery

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Key trends in data mining

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Report: Creating a valued contextual experience

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Willy Kruh.
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Analytics underpins the new customer experience paradigm

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Insights2020: Three dimensions for customer-centric growth

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[Biz Takeouts Podcast] 183: Evolution of CEM and the CEM Africa Summit

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[Biz Takeouts Lineup] 183: The CEM Africa Summit and NATIVE VML's trends report

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Why you need to put customer communications on the boardroom's agenda today

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Analytics underpins the new customer experience paradigm

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Good old-fashioned customer care tips that will set your franchise apart

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Insights2020: Three dimensions for customer-centric growth

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