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    [IABC] Strategic communication with employees, stakeholders is key
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    In-house communication directors' association launched for Africa
    In-house communication directors' association launched for Africa

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    Customer support via social media: dos and don'ts
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    APEX 2010 now on the home straight
    APEX 2010 now on the home straight

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    How to prevent social media becoming a CRM whack-a-mole
    How to prevent social media becoming a CRM whack-a-mole

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    Communication is not a 'soft issue'
    Communication is not a 'soft issue'

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    Peter Gilbert
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    If you're happy, we're happy
    If you're happy, we're happy

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    Internal communication requires good management training
    Internal communication requires good management training

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    30 things learnt about running social media campaigns
    30 things learnt about running social media campaigns

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    The Consumer Protection Act: best you understand it.
    The Consumer Protection Act: best you understand it.

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    [Flux Trends] Adapt to the consumer-driven world or die
    [Flux Trends] Adapt to the consumer-driven world or die

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    [Flux Trends] Towards creating an empathic, consumer-dominated economy?
    [Flux Trends] Towards creating an empathic, consumer-dominated economy?

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    Hope for SAA as experience takes the helm?

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    World record attempt from Ford SA
    World record attempt from Ford SA

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    Critical look at Woolies Lovebirds campaign
    Critical look at Woolies Lovebirds campaign

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    Kidnapped Woolies lovebirds: ambush marketing at its best?

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    Turning up the volume of the customer's voice
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