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Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds

Retail

Excellent customer service, not price, wins over consumers

20 Jun 2023

Albert Makoeng, sales director at TheSalt. Source: Supplied.

Marketing & Media

#BizTrends2023: Add the nano-influencer to your marketing arsenal

Albert Makoeng 11 Jan 2023

Source: ©dolgachov -

Retail

Trust and customer experience as important as products, study reveals

9 Jun 2022

Image credit: Austin Distel on Unsplash.

Marketing & Media

We need to like you: Why client-agency relationships matter

Herman Degener 13 Nov 2019

The two most important quotes in marketing - Becoming an authority and expert in customers' eyes

Marketing & Media

The two most important quotes in marketing - Becoming an authority and expert in customers' eyes

Tiisetso Maloma 7 Mar 2019

#BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

Retail

#BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

Graham van der Merwe 10 Jan 2019

(c) Rostislav Sedlácek -

Retail

#BizTrends2017: Four signs the economy of the future is built on mobile

Peter Miller 17 Jan 2017

Webinar covers contextual marketing

Marketing & Media

Webinar covers contextual marketing

30 Mar 2015

The Bees are back

Marketing & Media

The Bees are back

4 Mar 2011

Marketing & Media

The next step for social media

Mike Stopforth 18 Nov 2008