Q&A with SKIN Functional’s Shannon Dougall
Maroefah Smith
Our client requires a 24/7 support call centre to be outsourced. All inbound calls, 20 seats, two supervisors. IVR, skills-based routing, voice-logging and incident management solution required.
| Company name : RealConnect |
| Contact name : Andre Brink |
| Email address : brinka@jhb.realconnect.co.za |