HR Manager

• Serve as the primary liaison for employees and management to address workplace concerns, complaints, and grievances, ensuring timely and equitable resolution
• Investigate and resolve employee disputes and conflicts
• Promote and implement strategies to foster a positive and inclusive workplace culture, aligning with our diversity, equity, and inclusion initiatives
• Assist with the development, implementation, and maintenance of IR policies, procedures, and other HR initiatives and systems
• Act as an HR business partner, implementing human resources strategies and handling day-to-day responsibilities
• Provide HR guidance to team members and managers, setting high expectations of behaviour and performance

• Assist in administering the disciplinary process, including issuing warnings and ensuring due process compliance
• Coordinate, manage, and attend disciplinary hearings and documentation
• Maintain accurate records of disciplinary actions
• Mediate disputes and facilitate effective resolution between employees or employees and management
• Represent the company at the CCMA when required

• Champion the company's values, mission, and vision
• Support the implementation of organisational change initiatives to improve business operations and customer satisfaction
• Provide HR expertise on people management, performance management, succession planning, recruitment, onboarding, induction, and terminations
• Collaborate with management to discuss and resolve people-related challenges
• Plan and organise employee wellness interventions and events
• Liaise with learning and development on training opportunities and relevant interventions for employees

• Stay updated on South African labour laws and regulations to ensure the company complies with legal requirements
• Develop and conduct IR training to enhance leadership capabilities
• Assist in executing predefined HR projects and ad hoc duties

• Five to ten years of operational experience in labour relations and HR generalist roles
• Strong knowledge of South African employment law (LRA, BCEA, EEA, Skills Development Act, etc.) and health and safety legislation
• Proven track record with CCMA representation and conflict management
• Diligent with meticulous attention to detail
• Strong written and verbal communication skills
• Planning and organisational skills
• Relationship-building skills
• Ability to work under pressure
• Maintain strict confidentiality and professionalism

• Degree or diploma in human resources management, industrial relations, or labour law