Senior Product Manager - TP Link

Remuneration:	R50000 - R56000 per month cost-to-company
Location:	Midrand
Job level:	Senior
Travel requirement:	Occasional
Type:	Permanent
Reference:	#FP190
Company:	Finding Personnel

Job title: Senior product manager – TP-Link

Area: Midrand, Gauteng, South Africa

Industry: ICT components and peripherals

Salary / CTC: R 50,000 – R 58,000 (depending on current earnings, qualifications, and experience)

Report to: Operations director

Job summary:

The successful candidate will be responsible for driving internal TP-Link sales and product processes to achieve targets, acting as a bridge between the internal brand team, the organisation’s sales teams, and the vendor.

Key responsibilities:

• Understand and implement the client’s strategy and policies in alignment with the product
• Provide product support (PDF spec sheets, web info, sales support, and customer support – systems integrators)
• Produce and review reports and target tracking information
• Engage with all relevant parties at our client and subsidiary companies
• Ensure product pricing and product positioning are relevant and updated
• Assist sales staff in producing accurate quotations
• Assist stakeholders with product codes, price lists, and costing
• Maintain price lists on internal systems
• Ensure all stakeholders are aligned
• Provide pre-sales and post-sales support to sales teams
• Drive sales and orders on active and ageing stock strategically
• Manage web page product updates
• Attend weekly sales meetings and assist in resolving stock issues
• Support the logistics and warehouse teams with vendor recalls
• Process sales orders and purchase orders on ERP system from local and international suppliers
• Assist in the operations and usage of the ‘order managing process’ to maintain service and stock levels
• Manage and track rebates and incentives received from suppliers
• Liaise with suppliers for procurement, receipt, and utilisation of promotional funds and materials
• Maintain relationships with customers to understand their requirements and incorporate these into the stock forecasting
• Facilitate, organise, and provide relevant product training internally and to the different branches
• Keep up-to-date and continuously improve and develop product knowledge
• Stay constantly updated with all developments and trends in the retail and consumer market

Experience and knowledge:

• A minimum of five years of working experience in a product management environment
• A minimum of three years’ experience in a distribution environment
• IT distribution experience will be an advantage
• Networking knowledge and understanding will be very beneficial
• Must understand the IT market and the specific needs around the different market segments (sub-distributors, select resellers, resellers, and end-users)
• Understanding of product knowledge
• Understanding technology roadmaps
• Understanding the logistics/warehouse process
• Experience working in IT sales will be an advantage
• Retail experience will be advantageous
• Business networking skills and experience
• Experience working in a customer service environment

Skills and education:

• Matric with mathematics is essential
• Sales and marketing tertiary qualification and/or a relevant diploma will be an advantage
• Above-average administration skills with attention to detail
• Excel spreadsheet knowledge in drawing up and utilising reports (stock management, product reordering, ageing stock, etc.)
• Customer service and service quality orientated
• Good time management
• Negotiation skills
• Tactful and diplomatic
• Effective communicator – able to liaise and manage communication between various stakeholders
• Good written communication

Personal attributes and qualities:

• Good and professional communication skills
• Relationship-building skills
• Ability to complete a task with minimum supervision
• Ability to manage stress and work in a high-pressure environment
• Analytical thinker and problem solver
• Must show initiative and take accountability
• Proactive and positive individual
• Planning and organising skills
• Self-managed
• Attention to detail
• High energy levels
• Patience
• High level of customer service
• Must be able to work under pressure as this is a mission-critical product set

Compliance competencies:

• Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual, and other requirements as mandated by the company code of conduct
• Keep up to date with changes in applicable compliance obligations, controls, and measures relevant to the role

Extras:

• Travel required: No
• Driver’s licence and vehicle: Yes
• Grooming: Must be well-groomed and present a positive corporate image
• Languages: English

Posted on 04 Sep 09:15, Closing date 2 Nov