Recruitment news
IT Service Desk Analyst
Remuneration: | cost-to-company |
Location: | Johannesburg |
Job level: | Junior/Mid |
Type: | Permanent |
Company: | THE SKILLS MINE (PTY) LTD |
Requirements
- Grade 12 or NQF level 4
- Bachelor’s degree in information technology, computer science, or a related field, or equivalent work experience
- CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or other relevant certifications
- A+ and N+ certificates
- Proven experience as a desktop support engineer, technical support specialist, or similar role
- Strong knowledge of Windows and macOS operating systems
- Familiarity with computer hardware, software applications, and networking fundamentals
- Experience with remote desktop applications and help desk software
- Understanding of Active Directory, Office 365, and common IT infrastructure
- Knowledge of VoIP systems and basic networking concepts
- Provide first-level technical support to end-users via phone, email, and in person
- Troubleshoot and resolve hardware, software, and network issues
- Install, configure, and maintain computer hardware, operating systems, and applications
- Ensure that software updates, patches, and security measures are applied regularly
- Perform routine maintenance on all computer systems and networks
- Assist in the deployment of new hardware and software as needed
- Provide training and guidance to end-users on the use of hardware and software
- Create and maintain comprehensive documentation for technical procedures and user support
- Monitor system performance and ensure optimal functioning of hardware and software
- Generate reports on technical support activities and system performance
Posted on 16 Aug 15:05, Closing date 15 Sep
Recent jobs by The Skills Mine | City | Date posted | |
IT Support Technician | Johannesburg | 16 Aug 15:06 | |
IT Service Desk Analyst | Johannesburg | 16 Aug 15:05 | |
Personal Assistant | Johannesburg | 16 Aug 11:24 | |
Database Developer | Dubai | 16 Aug 10:45 | |
Custom Solutions Engineer | Dubai | 16 Aug 09:50 | |
Junior Project Coordinator | Cape Town | 14 Aug 08:25 | |
Junior UX/UI Designer - 3X | Cape Town | 12 Aug 17:08 | |
Specialist: MI Secretariat | Pretoria | 08 Aug 10:12 | |
Digital Communications Officer | Johannesburg | 08 Aug 08:33 | |
Project Lead | Johannesburg | 07 Aug 17:59 | |
More jobs... |
IT Service Desk Analyst
Requirements Grade 12 or NQF level 4Bachelor’s degree in information technology, computer science, or a related field, or equivalent work experienceCompTIA...
Finance Analyst
Key purpose of the role To provide financial insights; reliable data; analysis and reporting to be used in decision-making and planning.
Data Analyst
Join an innovative fintech company that has shown significant growth within in the digital verifications and payment solutions industry, as a data analyst you will have...
C# Integration Developer / Systems Analyst
This pioneering company specialising in innovative automation solutions is currently seeking a C# integration developer/systems analyst to join their team.
Data Analyst
A global group offering IT Solutions with a focus on innovation topics such as Development and Operations for SAP, JAVA, Azure, Cloud etc, are in search of a Data...
Business Analyst - Finance Background
An esteemed IT consultancy house in Johannesburg North is seeking a dynamic and experienced business analyst to join their team on a permanent basis.
IM Business Analyst
Our prestige client is seeking an IM Business Analyst that would be accountable for guiding the clarification of the business requirements, through in-work collaboration...
Technical Test Analyst
We are currently looking for technical test analyst to provide quality metrics advising of any quality-related issues and risks.
Technical Test Analyst
We are currently looking for technical test analyst to provide quality metrics advising of any quality-related issues and risks.
Business Systems Analyst
Are you a seasoned professional with a passion for transforming business initiatives into cutting-edge IT solutions? If so, we want you to be part of our innovative...
Data Scientist / Data Analyst
A leader in intelligent automation, offering specialised software and services to leverage advances in machine learning and artificial intelligence, is seeking a data...
Accountant/Administrator
Our design and marketing agency is looking for a dynamic accounts and admin person to manage our booking and tax functions.
Paid Media Specialist
Role summary The Paid Media Specialist is responsible for developing and executing effective paid advertising campaigns on various social media platforms.
Accountant
Responsible for recording and classifying the company's financial transactions, ensuring accuracy and timeliness.
Financial Accountant
Job overview: As a finance clerk, you will be a key member of our finance team, handling the day-to-day operations of the company's financial...
Growth Marketing Specialist
Growth Marketing Specialist - Stellenbosch Western Cape
Motor Vehicle Service Advisor
Motor Vehicle Service Advisor Position - Durban North