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      Service Advisor

      Location:Johannesburg North
      Reference:#CAW006457/MU
      Company:SydSen Recruit


      Overview:
      A well-established dealership in Johannesburg North is urgently looking for a service advisor to join their company.

      Main purpose of this job:
      • To provide an excellent service by understanding the customer’s needs, providing advice, and offering solutions.
      • The outcome produced is a satisfied customer and will be considered successful when:
        • The customer’s needs/requirements are understood, and expectations are met.
        • There is sound product knowledge.
        • Personalised service is provided.
        • Customers are informed.
      Relationship and personal activities:
      • Directly responsible to the service manager and foreman.
      • Relationships with company staff.
      Functions:
      • Welcome customers and capture the relevant information, assuring that client needs are addressed.
      • Check a vehicle in with the client.
      • Follow up on parts ordered, and bookings are made to suit customers – daily.
      • Keep customers up to date about information on the status of the vehicle.
      • Handle queries/concerns of customers as per the customers concerned – daily.
      • Make out job cards, accurately and timeously and put job cards through for costing – daily.
      • Arrange hire vehicles for customers, obtaining the necessary authority to do so.
      • Collect Payments from customers that are due, prior to handing back the vehicle.
      • Cross-departmental disciplines.
      Salary: R19,000 (negotiable) + all benefits

      Please note that only candidates with the required experience will be considered and contacted. If you are not contacted, kindly consider your application unsuccessful.

      Apply at: www.sydsenrecruit.com

      Posted on 12 Nov 08:47, Closing date 11 Dec

      See also: Advisor, Consultant
      SydSen Recruit
      SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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