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Photo Lab - Sales Consultant
Location: | Cape Town |
Type: | Permanent |
Job title: Sales Consultant Photo Lab
Based at: Orms central cape town
Responsible for:
The sales consultant will be responsible for servicing clients at the Orms Photo-lab sales counter. The primary goal is to ensure client satisfaction, encourage repeat business, and consistently achieve or exceed sales targets.
Minimum educational/ qualification/ skillset required to perform job:
- Grade 12
- Proficiency in Ms Office Suite
- Fluent in English and one additional language
- Strong working knowledge of Adobe Photoshop + Lightroom
- Photographic, printing and retail experience advantageous
- Colour-blind candidates will not be considered due to nature of work
- Professional and friendly demeanour
- Maintain outstanding customer service
- Commitment to service excellence
- Stay up-to-date with current trends and technological developments
- Maintain excellent product knowledge
- Respect and collaborate with fellow employees in a positive work environment
- Always represent ORMS in a positive and professional manner
Provide sales assistance/guidance to clients in a retail environment
- Process/edit various image formats using Photoshop/Lightroom and other related software
- Process orders through the online/offline Orms Design Software
- Promote upselling of various services and products
- Provide professional feedback/updates over email/telephone both internally and with clients
- Ensure a clean and organised workspace and surrounding environment
- Assist with stock packaging/pricing
- Keep up to date with new promotions and offers
- Maintain stock levels
- Perform related duties as assigned by management
- Address customer needs effectively, provide them with clear and knowledgeable guidance and maintain excellent product and industry-based knowledge
- Remain focused in a fast-paced retail environment
- Foster positive and collaborative relationships with colleagues and management
- Exhibit a professional, courteous, and helpful approach to problem solving and sales processes
- Exceptional customer service skills
- Strong verbal and written communication abilities
- Keen attention to detail
- Ability to thrive under pressure and meet tight deadlines
- Proactive and self-motivated
- Team-oriented mindset
- Professional appearance at all times
- Flexibility and adaptability
- Eagerness to learn and develop new skills
- Ability to stand for extended periods
- Patient listener and effective communicator
- Integrity and honesty
Please send your CV in confidence to az.oc.smro@eikcalb.ettenna
If you do not hear from us within 4 weeks, please consider your application as unsuccessful.
Posted on 28 Aug 14:54, Closing date 27 Oct
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