Agency Account Manager

Remuneration:	cost-to-company
Benefits:	No benefits
Location:	Cape Town, Lagoon Beach
Education level:	Diploma
Job level:	Mid
Type:	Permanent
Reference:	#AM2024
Company:	Power of 9

Job description

Do you have a can-do attitude, lots of positive energy and loads of patience?

Are you a pro multi-tasker, an exceptional problem solver, a formidable project manager, and a respected team player who is willing to do what it takes to get the job done perfectly?

If so, our fast-paced brand and advertising agency is looking for you; a passionate, client-centric account manager with proven experience in creating and building strong client relationships that translate into great business.

This is an in-office Cape Town-based, mid-level position reporting to a client service manager. 8:30am – 5pm; Monday – Friday, overtime may be required. Own transport an advantage.

The role requires a self-driven critical thinker, with the ability to work under tight deadlines; exceptional customer service skills; a high level of attention to detail; proven planning and project management and administration skills; effective multi-tasking skills; great inter-personal skills and excellent verbal and written English communication skills.

Key deliverables include but are not limited to:

• Day-to-day client liaison
• Build, maintain and grow client relationships
• Lead and manage multiple client projects
• Schedule and attend client meetings 
• Take clear briefs from clients, compile comprehensive briefs for internal departments, schedule and lead debriefing sessions with the internal post projects
• Proactively manage clients’ expectations and deadlines
• Adhere to and maintain clients' messaging and tone. Ensure clients' objectives are effectively executed across all messaging
• Collaborate with third party suppliers/service providers to ensure shared client project objectives are met.  Successfully collaborate and communicate with internal and external teams to ensure work is on brief and on brand
• Understand and remain up to date in terms of clients’ businesses, their industries, their competitors etc. Effectively share this understanding with the Power of 9 team

Requirements

• Five years recent client account management experience in a brand and advertising agency environment
• Sound knowledge of the relevant structures and processes within the agency
• Diploma or degree in marketing, advertising or branding
• Proven ability to multitask and effectively deliver for multiple client projects, across different industries, within tight deadlines
• A solid understanding of the value and have a keen interest in digital marketing, digital marketing strategies and implementation
• Understand different forms of media & communication channels, including social, digital, CRM, search and print POS, OOH 
• Actively follow media trends and best practices for all relevant platforms and media outlets
• Ability to work across different platforms and software every day to ensure key deliverables are met
• Agile and able to work at a fast pace for long periods of time - energetic and self-motivated
• Take initiative, is self-driven
• Exceptional attention to detail
• A keen willingness and ability to learn quickly
• Experience working on Business Management Software, e.g. Magnetic, is an advantage

Please include your notice period/availability to start, current salary, desired salary, reason for wanting to leave your current position and reasons for leaving your previous positions, on your application.

We thank all applicants for their interest. If you do not hear anything back within two weeks after applying for this position, please consider your application unsuccessful.

Company Description

We are a well-established, agile, entrepreneurially minded, deadline-driven, quality-focused agency.

Posted on 18 Jul 12:40, Closing date 16 Sep