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Customer behaviour | Bizcommunity

News

Prebo Digital welcomes Mr Price Home onboard
Marketing & Media
Prebo Digital welcomes Mr Price Home onboard

Issued by Prebo Digital 1 Jul 2024

Loyalty programmes: The move to digital engagement
Retail
Loyalty programmes: The move to digital engagement

Len Lubbe 24 Jun 2024

eQ Acceleration empowers businesses and startups - The importance of establishing an online presence
Entrepreneurship
eQ Acceleration empowers businesses and startups - The importance of establishing an online presence

Issued by eQvest 18 Jun 2024

Insights into SA's favourite fast food outlets
Retail
Insights into SA's favourite fast food outlets

12 Jun 2024

‘Packageless’ products can reduce plastic waste and increase sales
Retail
‘Packageless’ products can reduce plastic waste and increase sales

6 Jun 2024

5 tips to build personalised engagement with your customers
Retail
5 tips to build personalised engagement with your customers

16 May 2024

Transforming retail operations through video surveillance and analytics
Retail
Transforming retail operations through video surveillance and analytics

Jacques Liebenberg 14 May 2024

Dumisani Moyo is the marketing director at SAP. Source: Supplied.
Marketing & Media
#AfricaMonth: Dumisani Moyo, marketing director at SAP, envisions innovation in Africa

Karabo Ledwaba 10 May 2024

Selecting the right POS solution makes all the difference
Retail
Selecting the right POS solution makes all the difference

Peter Ludi 23 Apr 2024

When the going gets tough...it's time to get going
Entrepreneurship
When the going gets tough...it's time to get going

Harry Welby-Cooke, Issued by ActionCOACH SA Business Coaching 8 Apr 2024

How AI can streamline human capital management for SMEs
Entrepreneurship
How AI can streamline human capital management for SMEs

Dumisani Moyo 3 Apr 2024

Google Analytics is still a powerful tool in these AI dominated times.
ICT
Google gives Universal Analytics shutdown 1 July deadline

Lindsey Schutters 3 Apr 2024

Robert van Breukelen, COO at Itemate Solutions
ICT
Why telcos are the new banks in Africa’s mobile revolution

Robert van Breukelen 27 Mar 2024

5 dos and don’ts to secure customer loyalty
Marketing & Media
5 dos and don’ts to secure customer loyalty

Nick Durrant, Issued by Bluegrass Digital 12 Mar 2024

Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success
Tourism & Travel
Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success

Cleo Johnson 28 Feb 2024

Decluttering your product range may have surprising benefits
Retail
Decluttering your product range may have surprising benefits

Bernhardt van der Merwe 21 Feb 2024

Ogilvy 2024 Social Media Trends
Marketing & Media
Ogilvy 2024 Social Media Trends

Issued by Ogilvy South Africa 13 Feb 2024

Pick n Pay's latest reusable bag initiative aids whale conservation
Retail
Pick n Pay's latest reusable bag initiative aids whale conservation

8 Feb 2024

The power of curiosity – and other lessons I’ve learnt
Marketing & Media
The power of curiosity – and other lessons I’ve learnt

Issued by TDMC 7 Feb 2024

Wayne Toms, GhostDraft CEO
ICT
#BizTrends2024: AI integration into CCM is about digital transformation

Lindsey Schutters 31 Jan 2024

Source: Silvio Kutic, chief executive officer at Infobip.
ICT
Infobip launches AI Hub in collaboration with Microsoft

27 Dec 2023

Source: © 123rf Businesses can follow three practical tips to improve their results, resource savings, and overall marketing strategy when incorporating AI
Marketing & Media
3 practical tips to improve AI integration into a marketing strategy

27 Dec 2023

Unleashing the true value of customers
Retail
Unleashing the true value of customers

Estelle van Tonder 13 Dec 2023

6 trends that hotels must embrace in 2024
Tourism & Travel
6 trends that hotels must embrace in 2024

Tim Cordon 28 Nov 2023

Navigating the retail store of the future
Retail
Navigating the retail store of the future

Niel Coetzee 21 Nov 2023

Hyper-personalisation can elevate CX through tailored engagement
Retail
Hyper-personalisation can elevate CX through tailored engagement

Boris Maric 9 Nov 2023

Mobile commerce: the next frontier for local small businesses
Entrepreneurship
Mobile commerce: the next frontier for local small businesses

Issued by Business Partners Limited 3 Nov 2023

#BehindTheBrandManager: Behind the wheel of Isuzu SA's marketing: An interview with Ziphindiwe Ngcobo
Automotive
#BehindTheBrandManager: Behind the wheel of Isuzu SA's marketing: An interview with Ziphindiwe Ngcobo

Imran Salie 26 Oct 2023

Keira Burton Mongezi Mtati, brand strategist at Rogerwilco says customers give away data about themselves every time they are online
Marketing & Media
5 tips to leverage data-driven insights to understand your audience

Mongezi Mtati 25 Oct 2023

The evolution of customer loyalty programmes
Retail
The evolution of customer loyalty programmes

Len Lubbe 24 Oct 2023

Why qualitative data is key to unleashing great customer experiences
Retail
Why qualitative data is key to unleashing great customer experiences

Liezel Jonkheid 24 Oct 2023

M-commerce is changing how retailers engage with its customers
Retail
M-commerce is changing how retailers engage with its customers

Evan-Lee Courie 23 Oct 2023

Isaac Akanni, customer growth manager for Africa at Infobip Nigeria
Retail
A guide to mastering customer touchpoints for retail success

Isaac Akanni 13 Oct 2023

Amanda Cromhout
Retail
Brands gather at Leaders in Loyalty Summit 2023 to share insights

Amanda Cromhout 13 Oct 2023

Source: © The Loeries The Loeries Creative Week Masterclasses' speakers have been announced
Marketing & Media
Loeries Creative Week masterclasses' speakers announced

26 Sep 2023

Digital transformation brings new value to the customer experience
ICT
Digital transformation brings new value to the customer experience

Wayne Toms 22 Sep 2023

The correct use of AI can bring value to your CX strategy
Retail
The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

Koo Govender is the chairperson of the Promax Awards. Source: Supplied.
Marketing & Media
Staying agile in marketing: A Q&A with Promax Africa chairperson Koo Govender

29 Aug 2023

Generative AI ushers in a new era for retail
Retail
Generative AI ushers in a new era for retail

22 Aug 2023

Source: © 123rf In South Africa's retail environment, data is still an untapped opportunity, yet it can revolutionise retail
Retail
Data an untapped opportunity in retail with potential to revolutionise the sector

Gerhard Nortjé 18 Aug 2023

The transformative journey of TLC Worldwide Africa: From marketing agency to martech powerhouse
Marketing & Media
The transformative journey of TLC Worldwide Africa: From marketing agency to martech powerhouse

Theo Clarke, Issued by TLC Worldwide Africa 16 Aug 2023

Cell C appoints Rachael Ayo-Oladejo as its new chief of staff, strategy and business transformation
ICT
Cell C appoints Rachael Ayo-Oladejo as its new chief of staff, strategy and business transformation

4 Jul 2023

How innovative payment solutions are reshaping SA retail
Retail
How innovative payment solutions are reshaping SA retail

Shaun Holley and Rory Bosman 24 May 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans
Marketing & Media
8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

Using technology to fight customer volatility - Accenture
Retail
Using technology to fight customer volatility - Accenture

De Wet Bisschoff, Issued by Stone 5 May 2023

#ATMDubai: Enhancing the customer experience through AI
Tourism & Travel
#ATMDubai: Enhancing the customer experience through AI

Robin Fredericks 5 May 2023

Source © Premium Times The number of Nigerian customers choosing to engage and transact with brands online is increasing
Marketing & Media
More Nigerian customers engage and transact with brands online

Olatayo Ladipo-Ajai 5 May 2023

Source:
Marketing & Media
How brands can achieve saliency through empathy

Tyrann Burger 4 May 2023

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