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We are a close-knit team of digital marketing and Shopify experts based in South Africa and the United Kingdom. As one of 4 accredited Shopify experts in South Africa, we work with over 130+ online retailers to deliver a holistic e-commerce and digital marketing solution, gearing their brands for success in a competitive online space.
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Award-winning local digital media agency The Digital Media Collective leans into their development and creative wheelhouse and launches a trustworthy seven-day website solution for South African SMEs. 16 Oct 2024 Read more

Black Friday 2024: A guide for South African online retailers
As Black Friday and Cyber Monday approach, online retailers in South Africa face challenges and opportunities in an evolving e-commerce landscape. The Digital Media Collective (TDMC) offers insights and strategies to help businesses prepare for this crucial shopping period. 20 Sep 2024 Read more

New client acquisition: TDMC enters financial service sector and makes waves in just 4 months
The Digital Media Collective (TDMC) has announced their recent appointment as digital agency for SA Home Loans. The bond originator company’s replacement of their former suppliers with the award-winning Durban-based specialist digital media agency marks a sharpening of their data-driven customer acquisition and learning processes. Harnessing TDMC’s accredited Google Premier Partners and Meta Business Partners status has proved invaluable to SA Home Loans’ sales force, showing positive results since the partnership was set up in May. 16 Sep 2024 Read more

What your digital agency wishes you knew: 5 tips to being a good client and reaping excellent results
The agency-client relationship can be complicated – but it needn’t be. Like any healthy partnership, it relies on good two-way communication, clear directives, honest feedback and mutual respect. With a solid foundation of understanding and an acknowledgement that you both have the brand’s best interest at heart, brands can flourish and grow. 26 Aug 2024 Read more

6 strategies TDMC considers to build customer loyalty
In an era of economic uncertainty and fierce competition for consumer spend, customer loyalty has become a crucial battleground for brands. One way to consistently win customer spend is through a robust loyalty programme, with recent data from NIQ (NielsenIQ) Consumer Outlook Report showing that 59% of South Africans prioritise shopping where they can use loyalty and rewards programmes. On average, South African middle-class consumers are signed up to nine loyalty programmes, and these initiatives have become powerful tools for retailers to influence spending behaviour and forge emotional connections with consumers. 30 Jul 2024 Read more

How local digital agency used its paid media intellect to boost SA's NSRI's coffers
Since 1967, selfless volunteers for the NSRI (National Sea Rescue Institute) have been on duty on and around South African coastal and inland waters, providing assistance in emergencies, complex rescue missions, and drowning prevention programmes nationwide. 23 Jul 2024 Read more

5 things Temu can teach e-commerce businesses
Temu’s disruptive marketing strategy is loud, and it is captivating consumers. These insights and digital marketing techniques from a digital marketing expert will help your business navigate its e-commerce journey. 20 Jun 2024 Read more

8 key Meltwater take outs and how they should shape digital strategy
The key to successful marketing is meeting your consumers where they are – and when it comes to South Africans, that means online. According to Meltwater’s highly anticipated annual State of Digital Report, South Africa ranked number one globally for time spent using the internet – a whopping 9 hours and 24 minutes – with a large percentage of that time spent scrolling social media platforms. 9 May 2024 Read more

Retailer insights: Why Shopify makes sense
Whether your e-commerce interests are in the “mom-and-pop” arena or on a more macro scale, you’ll know how relevant an agile, highly functioning sales platform is to your business – and how crucial the right sales funnel development, technical support and payment gateway mechanisms are too. For the average small retailer, juggling the complexities of an online business is a challenge to say the least. Add to that the slew of software variables, updates and intricacies, and it gets even more complicated. 16 Apr 2024 Read more

Prioritise client and team relationships, and other valuable lessons from a media director
Melissa Humphry is a media director at The Digital Media Collective (TDMC), one of South Africa’s most successful digital agencies, where she heads up a team of more than 20, with a focus on strategy and media buying in the social media space. 26 Mar 2024 Read more

TDMC named Google Premier Partner for 3rd consecutive year
The Digital Media Collective (TDMC), one of South Africa’s leading independent e-commerce and performance marketing agencies, is thrilled to announce that it has been named a Google Premier Partner across Southern Africa for the third consecutive year. This prestigious accreditation highlights TDMC’s commitment to excellence and industry-leading expertise and underscores the premise that powerful results and deep knowledge are not exclusive to large network agencies. 29 Feb 2024 Read more

How to maintain a startup culture when your business grows
Startup culture is synonymous with innovation, adaptability, and a relentless pursuit of success. However, as businesses transition from fledgling ventures to established entities, they often face the challenge of preserving the entrepreneurial spirit that propelled their initial growth. 20 Feb 2024 Read more

The power of curiosity – and other lessons I’ve learnt
Duncan Colville is development director at The Digital Media Collective (TDMC) and heads up their team of development experts who focus on building and optimising effective e-commerce stores. An entrepreneur at heart, Duncan has been a key member of the TDMC team for nearly a decade. His insights into the evolution of e-commerce, an undoubted skill for sophisticated site builds and deep knowledge of their influence on the paid digital media landscape are extensive. 7 Feb 2024 Read more

10 e-commerce trends to look out for in 2024
The digital media landscape changes daily and in the last twelve months advances have rocketed. Here the team from The Digital Media Collective (TDMC) share some of their insights and predictions in the e-commerce space and what to implement into your own business strategy. 15 Jan 2024 Read more

Keeping it real
User generated content (UGC) has enormous marketing potential for your brand – here’s how to lean into this resource as an effective amplifier on social media and why it should be an important part of your strategy. 4 Dec 2023 Read more

Get your e-comm brand Black Friday ready
If you have an e-commerce business, Black Friday may well be one of your most important trading days. Here's why it's essential to get your house in order now - plus why it's not always about the actual sales. 30 Oct 2023 Read more

Caleb Shepard: From intern to director
Caleb Shepard might be just 25 years old, but his list of accomplishments reads more like someone two decades his senior. The born and raised Durbanite is one of two media directors at The Digital Media Collective (TDMC), and he is currently leading the digital agency's new Cape Town office. Besides also being an award-winning photographer who has had his work published in Africa Geographic, Caleb was recently named as a finalist in TransUnion's respected Rising Star Awards. We talk to Caleb about his path to success and industry insights. 27 Oct 2023 Read more

The Digital Media Collective appoints strategic account director Zandile Dlamini
It's been a busy year for TDMC, with a second office opening in Cape Town, significant growth in client acquisitions, industry recognition in a number of awards, as well as expansion of their dynamic talent pool. The digital agency has a reputation for noticing and nurturing young talent, and the appointment of Zandile Dlamini is a case in point. She comes to The Digital Media Collective with noteworthy experience as a copywriter, TV and radio production professional and crucially as a content creator. Dlamini will bring her unique insights into black consumer preferences and behaviours in South Africa to the agency. 18 Oct 2023 Read more

Why email should form a key part of your e-commerce marketing strategy
Did you know that around key sales dates like Black Friday, email marketing can yield a more than 4% sales conversion success rate, and that the global average of cart abandonment is 70%, but with reminder emails we can see a 40-50% open rate. These are just some of the reasons why an email avenue of sales is not just a nice-to-have, it is an absolute essential for any e-commerce business, says Caleb Shepard, digital media director at The Digital Media Collective. 22 Aug 2023 Read more

E-commerce: How tertiary education must change to meet needs of industry
In an industry that is evolving so rapidly, tertiary institutions need to keep up with the pace of change in e-commerce and ensure their graduates are equipped with the right skills when they enter the working world. Cheryl Ingram, founder and head of The Digital Media Collective, outlines changes she would like to see implemented in South African universities and colleges and how her award-winning digital agency is addressing these shortfalls. 21 Aug 2023 Read more


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