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Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands
Messaging the preferred method for customers to interact with brands says research

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Tag Collective: Innovation for Africa
Tag Collective: Innovation for Africa

Tag Collective  26 Jun 2024

Unlocking the potential of communities in Africa
Unlocking the potential of communities in Africa

Human8  26 Jun 2024

Customer Experience Africa Awards return for 2nd Edition
Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

Apple is the world’s first trillion dollar brand in the 2024 Kantar BrandZ Most Valuable Global Brands
Apple is the world’s first trillion dollar brand in the 2024 Kantar BrandZ Most Valuable Global Brands

Kantar  12 Jun 2024

Africa's creative future: Leading the world through innovation and collaboration
Africa's creative future: Leading the world through innovation and collaboration

, Dentsu  12 Jun 2024

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