Counter Sales RepresentativeRemuneration: | to be discussed | Location: | Witbank | Education level: | Diploma | Job level: | Junior/Mid | Own transport required: | Yes | Type: | Permanent | Reference: | #FP167 | Company: | Finding Personnel | Title: Sales counter representativeArea: Witbank, EmalahleniIndustry: Mining personal protective equipment (PPE)Salary / CTC: Market related (basic and commission) – dependant on current earnings, qualifications and experienceReport to: Sales managerJob summary:Our client is seeking a dynamic individual to join the team as a counter sales representative. Counter salesperson is responsible for helping walk-in customers and assisting with customers’ requests on quotations, invoices, credit notes and customer enquiries. Key responsibilities:- Treat walk-in customers with the utmost respect (e.g. smile and greet the customer, immediately address a customer when standing at the counter, stand when welcoming the customer)
- Know all the products and advise customers of new and special products
- Satisfy customer needs and provide accurate product information
- Help customers to exchange or return merchandise and sometimes even handle customer complaints
- Ensure invoices and correct regarding product in manuals
- Ensure that invoices are correct regarding documentation, order registration, lay-buys, cod sales etc.
- Show customers the required products and alternatives, submission of out of stock orders to order clerk.
- Us the correct telesales code
- Do same day quotes and follow up regularly
- Work together with the store men in order to keep the racks neat and tidy
- Keep the counter and display area neat and tidy at all times
- Act as the supervisor at the counter and display area neat and tidy at all times
- Act as the supervisor at the counter regarding solving problems, product knowledge, preventability of the display area
Requirements:- Matric or sales qualification
- Must have good customer service skills
- Knowledge of safety products is an advantage
- Microsoft excel, word and outlook
- Familiar with verbal and written communication skills
- Telephone etiquette
- Good work ethic and application of procedures
- Clean and presentable
- Attention to detail with the ability to approach clients with confidence
Experience:- At least one year's experience as a salesperson or in a sales or telemarketing agent
Posted on 15 Aug 09:22, Closing date 14 Oct Or apply with your Biz CVCreate your CV once, and thereafter you can apply to this ad and future job ads easily. |
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