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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audienceCezanne Joynt

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

By Cezanne Joynt 6 Nov 2024

Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

29 Oct 2024

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New app rewards Shark supporters

New app rewards Shark supporters

3 Feb 2012

[2012 trends] Back to school for marketers on teen basics

[2012 trends] Back to school for marketers on teen basics

Cathryn Treasure 25 Jan 2012

Peugeot revitalising its image

Peugeot revitalising its image

Henrie Geyser 25 Jan 2012

eBucks see 60% growth over festive season

eBucks see 60% growth over festive season

23 Jan 2012

Nedbank launches client service for home loan defaulters

20 Jan 2012

[2012 trends] Loyalty programme trends for 2012

[2012 trends] Loyalty programme trends for 2012

Greg Whitfield 16 Jan 2012

McDonalds apologises for guide dog incident

McDonalds apologises for guide dog incident

29 Dec 2011

The customer is always right... even if they're wrong

Chris Moerdyk: @chrismoerdyk 6 Dec 2011

Difficult customer? Exceed expectation!

Chris Moerdyk: @chrismoerdyk 28 Nov 2011

Ocean Basket launches customer care line

Ocean Basket launches customer care line

25 Nov 2011

Spend, earn eBucks at Wetherlys

Spend, earn eBucks at Wetherlys

9 Nov 2011

Woolworths' virtual store supports World Diabetes Day

8 Nov 2011

FNB upgrades BlackBerry app

FNB upgrades BlackBerry app

7 Nov 2011

Give a little... to get a lot

Chris Moerdyk: @chrismoerdyk 2 Nov 2011

Orchestrating specialist expertise to develop spatially aware CRM systems

Mike Steyn 21 Oct 2011

Shoprite is The Times Sowetan top retailer 2011

Shoprite is The Times Sowetan top retailer 2011

14 Oct 2011

Five ideas to reach consumers successfully in 'unbranded' Africa

Five ideas to reach consumers successfully in 'unbranded' Africa

Issa Sikiti da Silva: @sikitimedia 13 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

Bizcommunity launches new dedicated sectors, newsletters

Bizcommunity launches new dedicated sectors, newsletters

Bizcommunity.com 20 Sep 2011

[Thought Leadership Digibates] 01: The Africa Question

[Thought Leadership Digibates] 01: The Africa Question

9 Sep 2011

It's party time at Bizcommunity! #happybiz10

It's party time at Bizcommunity! #happybiz10

22 Aug 2011

Retailing faces a new reality... are shops, shoppers ready?

Retailing faces a new reality... are shops, shoppers ready?

Rafi Leigh 16 Aug 2011

FNB products find favour with consumers

FNB products find favour with consumers

12 Aug 2011

Interactive Voice Response improves banks' calling volume

10 Aug 2011

Reduce prices through online interaction

Reduce prices through online interaction

19 Jul 2011

To be truly customer-centric, you may need to change your conversations

Christopher J. Bucholtz 7 Jul 2011

FNB extends free data offer

3 Jul 2011

Issa Sikiti da Silva

Consumers rule! Stay ahead with self-service kiosks, digital signage

Issa Sikiti da Silva: @sikitimedia 29 Jun 2011

Visa launches new programme

Visa launches new programme

29 Jun 2011

Auto & General wins Ombudsman award

29 Jun 2011

More news

New app rewards Shark supporters

New app rewards Shark supporters

3 Feb 2012

[2012 trends] Back to school for marketers on teen basics

[2012 trends] Back to school for marketers on teen basics

Cathryn Treasure 25 Jan 2012

Peugeot revitalising its image

Peugeot revitalising its image

Henrie Geyser 25 Jan 2012

eBucks see 60% growth over festive season

eBucks see 60% growth over festive season

23 Jan 2012

Nedbank launches client service for home loan defaulters

20 Jan 2012

[2012 trends] Loyalty programme trends for 2012

[2012 trends] Loyalty programme trends for 2012

Greg Whitfield 16 Jan 2012

McDonalds apologises for guide dog incident

McDonalds apologises for guide dog incident

29 Dec 2011

The customer is always right... even if they're wrong

Chris Moerdyk: @chrismoerdyk 6 Dec 2011

Difficult customer? Exceed expectation!

Chris Moerdyk: @chrismoerdyk 28 Nov 2011

Ocean Basket launches customer care line

Ocean Basket launches customer care line

25 Nov 2011

Spend, earn eBucks at Wetherlys

Spend, earn eBucks at Wetherlys

9 Nov 2011

Woolworths' virtual store supports World Diabetes Day

8 Nov 2011

FNB upgrades BlackBerry app

FNB upgrades BlackBerry app

7 Nov 2011

Give a little... to get a lot

Chris Moerdyk: @chrismoerdyk 2 Nov 2011

Orchestrating specialist expertise to develop spatially aware CRM systems

Mike Steyn 21 Oct 2011

Shoprite is The Times Sowetan top retailer 2011

Shoprite is The Times Sowetan top retailer 2011

14 Oct 2011

Five ideas to reach consumers successfully in 'unbranded' Africa

Five ideas to reach consumers successfully in 'unbranded' Africa

Issa Sikiti da Silva: @sikitimedia 13 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

Bizcommunity launches new dedicated sectors, newsletters

Bizcommunity launches new dedicated sectors, newsletters

Bizcommunity.com 20 Sep 2011

[Thought Leadership Digibates] 01: The Africa Question

[Thought Leadership Digibates] 01: The Africa Question

9 Sep 2011

It's party time at Bizcommunity! #happybiz10

It's party time at Bizcommunity! #happybiz10

22 Aug 2011

Retailing faces a new reality... are shops, shoppers ready?

Retailing faces a new reality... are shops, shoppers ready?

Rafi Leigh 16 Aug 2011

FNB products find favour with consumers

FNB products find favour with consumers

12 Aug 2011

Interactive Voice Response improves banks' calling volume

10 Aug 2011

Reduce prices through online interaction

Reduce prices through online interaction

19 Jul 2011

To be truly customer-centric, you may need to change your conversations

Christopher J. Bucholtz 7 Jul 2011

FNB extends free data offer

3 Jul 2011

Issa Sikiti da Silva

Consumers rule! Stay ahead with self-service kiosks, digital signage

Issa Sikiti da Silva: @sikitimedia 29 Jun 2011

Visa launches new programme

Visa launches new programme

29 Jun 2011

Auto & General wins Ombudsman award

29 Jun 2011

Tomorrow's entrepreneurs have to be socially agile if they are to survive

Tomorrow's entrepreneurs have to be socially agile if they are to survive

28 Jun 2011

New Accpac releases features e-marketing, iPhone and social media integrations

New Accpac releases features e-marketing, iPhone and social media integrations

27 Jun 2011

Voice capturing mitigates risk, boosts performance

Voice capturing mitigates risk, boosts performance

Kgabo Badimo 24 Jun 2011

Bye-bye contact centre - hello customer management centre

Bye-bye contact centre - hello customer management centre

23 Jun 2011

Softline poised for awards

22 Jun 2011

WASPA new code of conduct aligns with CPA

WASPA new code of conduct aligns with CPA

21 Jun 2011

Second wave of ERP

Second wave of ERP

21 Jun 2011

The view of 'Control' in the contact centre needs to change

The view of 'Control' in the contact centre needs to change

20 Jun 2011

How to lose your customers in three easy steps

How to lose your customers in three easy steps

Lindsay Grubb 7 Jun 2011

Engen accepts FNB eBucks, credit cards

Engen accepts FNB eBucks, credit cards

23 May 2011

Let's do Biz