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South Africa to welcome new private university by 2026

Blue Label Media partners with African Bank to roll out new corporate identity across 155 buses

Copper could cure Murray & Roberts cold after De Beers diamond cough

Lindsey Schutters

Data breach alert: Over 100,000 fake accounts linked to SA grant-fraud claim

News24 journalists take top honours in 2024 Vodacom Journalist of the Year Awards

Leadership shakeup at Moderna ahead of major vaccine rollouts

Katja Hamilton

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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audienceCezanne Joynt

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

By Cezanne Joynt 6 Nov 2024

Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

29 Oct 2024

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mimoney adds flower power to portfolio

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Entertainment, hospitality industries need data mining

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More goodies for eBucks members

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Jeff Solomon 2 Mar 2010

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Turning up the volume of the customer's voice

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Cellphone calculations from FNB

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New magazine from Edcon

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John K. Higgins 13 Jan 2010

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Regaining your reputation after the recession: Part 2

Regaining your reputation after the recession: Part 2

Kate Elphick 30 Nov 2009

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Denis Pombriant 26 Nov 2009

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Kristin Hambelton 17 Nov 2009

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Web Africa, Organised Chaos join forces for free games

11 Nov 2009

Shoprite wants Reserve Bank to solve Bankserv problems

10 Nov 2009

The 8 habits of successful customer feedback managers

Kyle LaMalfa 6 Nov 2009

Not too late to save Christmas

Jacquie Myburgh 5 Nov 2009

eBucks billion, best buy

eBucks billion, best buy

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Acknowledging service... and the lack thereof

Acknowledging service... and the lack thereof

4 Nov 2009

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More news

mimoney adds flower power to portfolio

10 Mar 2010

Entertainment, hospitality industries need data mining

10 Mar 2010

More goodies for eBucks members

5 Mar 2010

Make the store a place for the tribe to meet

Graham Leigh 3 Mar 2010

B2B vs. B2C CRM: What's the difference?

Jeff Solomon 2 Mar 2010

SA still short on customer service

10 Feb 2010

Turning up the volume of the customer's voice

Turning up the volume of the customer's voice

Peter Gilbert 9 Feb 2010

Cellphone calculations from FNB

Cellphone calculations from FNB

9 Feb 2010

Real-time analytics makes for happy, loyal customers

Mark Smith 8 Feb 2010

Outsourcing lead generation: Who do you trust?

John Vanderpool 5 Feb 2010

New magazine from Edcon

New magazine from Edcon

5 Feb 2010

CRM and the hospitality sector: It's all about value

John K. Higgins 26 Jan 2010

CRM in the Cloud

Graham Mansfield 19 Jan 2010

The 4 cornerstones for CRM retail investment in 2010

John K. Higgins 13 Jan 2010

Cloud or ground? Let the customer decide

31 Dec 2009

Customers for life!

Customers for life!

John Boe 31 Dec 2009

Revitalise your professional brand for the New Year

Kate Elphick 14 Dec 2009

Regaining your reputation after the recession: Part 2

Regaining your reputation after the recession: Part 2

Kate Elphick 30 Nov 2009

CRM trends and misconceptions

Denis Pombriant 26 Nov 2009

Talk CRM in language users can understand

Christopher J. Bucholtz 19 Nov 2009

Creating exceptional customer experiences, both coming and going

Kristin Hambelton 17 Nov 2009

Mobile CRM user, know thyself

Chris Bucholtz 11 Nov 2009

Web Africa, Organised Chaos join forces for free games

11 Nov 2009

Shoprite wants Reserve Bank to solve Bankserv problems

10 Nov 2009

The 8 habits of successful customer feedback managers

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Not too late to save Christmas

Jacquie Myburgh 5 Nov 2009

eBucks billion, best buy

eBucks billion, best buy

5 Nov 2009

Acknowledging service... and the lack thereof

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4 Nov 2009

Mobile banking overtakes PCs

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Grouchy customers can become loyal customers

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Call centre makes business easier for investors

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New Nashua Mobile business division

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New fuel depot in Cape Town

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Times, Sowetan 2009 Retail Awards click

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Women get power package

Women get power package

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Interest rate vs. withdrawals

Independent ATMs grow

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MTN rolling out Standard Bank's network infrastructure

MTN rolling out Standard Bank's network infrastructure

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NCA necessitates upgrade in ERP, CRM

30 Sep 2009

Let's do Biz