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Ocean Basket launches customer care line
Ocean Basket has recently launched a customer care line. The centre operates from 11am to 7pm, seven days a week and is operated by Digital Service Group (DSG) - a cost-efficient solution that negates the need to invest in systems, people and infrastructure.
![Ocean Basket launches customer care line](https://biz-file.com/c/1111/88530.jpg)
Ocean Basket joins the list of other companies using this DSG facility, including Nando's, Debonairs, Wimpy, Steers and MacDonald's among others in the food line and a host of corporates such as Avusa, Gautrain, Discovery Vitality and Internet Solutions.
Apart from the fact that consumerism today is a force to be reckoned with; the brand has always aimed to put the customer first. By having a dedicated customer service line, the company is:
- raising and complementing its high service standards
- reinforcing the brand's willingness to be in easy communication
- providing a good reference for enquiries
- enabling the company to monitor its franchise standards
Appropriately, for a company dealing in fish fare, the number is 0860 FEEESH (333374).
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