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    Customer Experience Africa Awards return for 2nd Edition
    Customer Experience Africa Awards return for 2nd Edition
    Source:
    Digital advertising group Aleph launches payment unit

    18 Aug 2023

    Brands must balance digital innovation and trust to serve Africa's consumers - study
    Brands must balance digital innovation and trust to serve Africa's consumers - study

    17 Apr 2023

    Company news
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    Africa's creative future: Leading the world through innovation and collaboration
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    Banks bounce back as First National Bank takes top spot as South Africa's Most Valuable Brand
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    Jacques Celliers, CEO of FNB. Source: Supplied
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    20 Jun 2022

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    Using data to inform customer journey planning from a cultural perspective

      4 Nov 2021

    Source:
    The power of inclusive portrayal in advertising

      28 May 2021

    The 5 habits of highly effective advertisers
    The 5 habits of highly effective advertisers

    , Kantar  14 Apr 2021

    From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent
    From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent

    , Kantar  28 Oct 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Image source: .
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    23 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
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      6 Jul 2020

    The 50-year evolution of the Game brand
    The 50-year evolution of the Game brand

    26 Jun 2020

    #LockdownLessons: Companies putting the grit in integrity
    #LockdownLessons: Companies putting the grit in integrity

    Bizcommunity.com  26 May 2020

    SA's 2Engage plans for further growth in Africa and abroad
    SA's 2Engage plans for further growth in Africa and abroad

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    Customer Experience Africa Awards return for 2nd Edition
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    Source:
    Digital advertising group Aleph launches payment unit

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    Brands must balance digital innovation and trust to serve Africa's consumers - study

    17 Apr 2023

    Jacques Celliers, CEO of FNB. Source: Supplied
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    20 Jun 2022

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     4 Nov 2021

    Source:
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     28 May 2021

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    ,  14 Apr 2021

    From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent
    From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent

    ,  28 Oct 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Image source: .
    How digital research is best positioned to understand African consumers

    23 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

     6 Jul 2020

    The 50-year evolution of the Game brand
    The 50-year evolution of the Game brand

    26 Jun 2020

    #LockdownLessons: Companies putting the grit in integrity
    #LockdownLessons: Companies putting the grit in integrity

     26 May 2020

    SA's 2Engage plans for further growth in Africa and abroad
    SA's 2Engage plans for further growth in Africa and abroad

    12 Feb 2020

    Innervation acquires loyalty business from Tritech Media
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    4 Feb 2020

    #BizTrends2020: Africa's double-edged consumer demand
    #BizTrends2020: Africa's double-edged consumer demand

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    The Best of Biz: Marketing & Media 2019
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    17 Dec 2019

    The Best of Biz: Marketing & Media Africa 2019
    #BestofBiz 2019: Marketing & Media Africa

    17 Dec 2019

    Image source: Gallo/Getty Images.
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     12 Dec 2019

    Using data analytics and CRM to drive customer centricity and win loyalty
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     3 Dec 2019

    #AskAfrikaAhaMoment: The brand loyalty shift explained
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     21 Nov 2019

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    #AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

     15 Nov 2019

    Dr Carl Driesener, senior marketing scientist at the Ehrenberg-Bass Institute (EBI) of marketing science in Australia explaining the 5 steps to becoming a smarter target marketer at Spark Media's recent event.
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     8 Nov 2019

    Image source: Gallo/Getty.
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    25 Oct 2019

    Image credit: Joshua Rodriguez on Unsplash.
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     25 Oct 2019

    The reason AI can predict consumer behaviour
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     11 Oct 2019

    Know your business inside out with a Biz Office
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    Image source: Gallo/Getty.
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    25 Sep 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
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    Image credit: Thought Catalog on Unsplash.
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    Image credit: Zoe Holling on Unsplash.
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    28 Aug 2019

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     19 Aug 2019

    Customer engagement in an omnichannel world
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     13 Aug 2019

    Image credit: Tumisu from Pixabay.
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     2 Aug 2019

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     30 Jul 2019

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    3 steps towards 'glass boxing' your company with a Biz Press Office
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     23 Jul 2019

    There's a need for more disruption in Africa's tech scene
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     22 Jul 2019

    Roan Mackintosh, commercial director at DQ&A
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     16 Jul 2019

    Image credit: Thought Catalog on Unsplash
    Social media has made brands less relevant, not more

     15 Jul 2019

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