Vision & Mission Vision To be the leader in skills development in the country. Mission To develop a skilled, capable, competent and professional workforce to transform the Wholesale and Retail Sector. Our Organisational Values Accountability We take responsibility for decisions, actions, and results at both organisation and employee levels We take ownership of our endeavours We are committed to a client-centric work ethic Agility We are responsive to the ever-changing needs and trends of industry We are demand-driven We work with foresight We strive to be proactive through leadership Integrity and Trustworthiness Keeping our word Behaving in an ethical manner Consistency Compliance Mutual Respect We believe in: Appreciation of others Active listening Kicking the ball, not the player Acknowledgement Embracing diversity Quality Services We are committed to: Professionalism Being orientated towards service fulfilment Exceeding expectations Meticulousness Adhering to standards Consistency Living the Batho Pele Principles |