Sales Operations Manager

Remuneration:	market-related
Location:	Johannesburg, Langlaagte Paarlshoop
Education level:	Masters
Job level:	Management (Snr - Executive, 5+ yrs)
Type:	Permanent
Reference:	#FP178
Company:	Finding Personnel

Job title: Sales Operations Manager

Area: Langlaagte

Industry: Manufacturing

Salary / CTC: Market Related (Depending on current earnings, qualifications and experience)

Report to: General Manager

Type: Full-Time

Job summary:

The sales operations manager will be responsible for overseeing various departments, including sales, production, logistics, and administration. This role requires strong leadership skills and an operational mindset. The ideal candidate must balance sales management with operational efficiency, fostering teamwork and growth across multiple business units.

Key responsibilities:

Operational oversight:

• Manage day-to-day operations across multiple departments, including sales, logistics, and production.
• Ensure seamless workflow and coordination between teams to meet organisational goals.
• Implement and monitor operational processes and ensure compliance with industry regulations and company policies.

Sales management:

• Oversee the sales department, including setting targets, tracking performance, and developing strategies for market expansion.
• Collaborate with the sales team to drive revenue growth, develop client relationships, and identify new opportunities.

Strategic planning and general management:

• Assist the General Manager in formulating long-term strategic objectives and business plans.
• Analyse financial data and operational metrics to support decision-making processes.
• Lead change management initiatives and operational improvements to increase efficiency and profitability. 

Team Leadership and development:

• Foster a high-performance culture by mentoring, training, and developing team leaders in various departments.
• Facilitate communication across teams and resolve interdepartmental issues.

General manager succession:

• Act as the right hand to the General Manager, learning and preparing to take on the responsibilities of this role.
• Lead initiatives related to business expansion, organisational restructuring, and process improvement.

Financial and budgetary control:

• Oversee departmental budgets and ensure cost-effective use of resources.
• Report on financial and operational performance to senior management.

Skills and qualifications:

Experience:

• Seven-plus years of experience in operations management, with a strong background in sales and business development.
• Proven experience overseeing multiple departments and teams.
• Experience in a leadership role that requires cross-departmental coordination.
• Experience in managing a company’s operational aspects and financial performance.

Technical skills:

• Strong understanding of operational processes and business systems.
• Proficiency in budgeting, financial planning, and performance tracking.
• Familiarity with sales management techniques and strategies.

Soft skills:

• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving abilities with a focus on operational efficiency.
• Ability to adapt to a fast-paced environment and manage multiple priorities.

Personal attributes:

• Strategic thinker with a keen understanding of operations and sales.
• Strong decision-making capabilities, with the foresight to anticipate future challenges and opportunities.
• Ability to mentor and lead teams, fostering a collaborative and efficient work environment.
• Ambitious, with the drive to take on increased responsibility and grow into the General Manager role.

Educational requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Additional certifications in Operations, Sales Management, or Leadership are advantageous.

Posted on 08 Oct 17:04, Closing date 7 Dec