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      Junior Aftersales Support Intern

      Location:Johannesburg North
      Reference:#CAW006713/NT
      Company:SydSen Recruit


      Junior Aftersales Support Intern - Johannesburg North, Gauteng

      Our client is seeking a Junior Aftersales Support Specialist to assist dealers and ensure smooth Aftersales operations.

      Requirements:
      • Education: Grade 12 or equivalent
      • Certifications (Preferred): Microsoft, Basic Computer skills.
      • Experience with MS Office

      Key Responsibilities:

      Aftersales Support:
      • Support the Aftersales Team with dealer communication
      • Central point of contact and communication thereof
      • Assist and follow up with dealer queries
      • Dealer communication in Aftersales
      • Assist with Dealer stock holding reconciliations
      • Dealer special requests and the escalation thereof
      Aftersales processes & Documentation:
      • Follow Aftersales processes to handle incidents, problems, and requests.
      • Escalate complex dealer parts issues to Business managers or Commercial managers when necessary.
      • Maintain up-to-date documentation, dealer network support procedures, and call logging from dealer network.
      • Contribute to continuous improvement by identifying recurring issues and suggesting preventive measures.
      Communication:
      •  Monthly and weekly communication to dealer network regarding tracking and monthly performance.
      • Assist Business managers with parts tracking.
      • Weekly reports to be drafted regarding dealer queries and exceptional cases.
      • Social Media and internal marketing communication.

      Apply Now!

      Please note only candidates with the required experience will be contacted and considered. If you are not contacted, kindly consider your application unsuccessful.

      SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)


      Posted on 12 Feb 08:39, Closing date 13 Mar

      Apply by email

      natani@sydsen.com

      Or apply with your Biz CV

      Create your CV once, and thereafter you can apply to this ad and future job ads easily.
      SydSen Recruit
      SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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