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Copywriter
Skills:High attention to detail
Writing
Editing
Proofreading
Microsoft Office
Adobe Indcopy
Adobe: Indesign
Education
The J.G. Meiring High School
Year: 2009
Subjects :
English Home language
Afrikaans First Additional language
Mathematical Literacy
CAT
Accounting
History
Life Orientation
University of the Western Cape
Year: 2010 – 2013
Degree: Bachelor of Arts.
Graduated 13 March 2014.
Majors:
English
Sociology
B.A Honours:
English
Year 2014
Completed – Graduated 19 March 2015
Drivers License:
Yes : Code B
Own a car.
Previous work experience
Employer: The Daily Voice Newspaper
Manager: Editor: Taariq Halim
Mobile Number: 0725057449
Deputy Editor: Matthew Sims
Mobile Number: 081 066 1041
Position: Sub-Editor
Period: 22 March 2020 – 19 November 2020 – End of Contract
Email address: taariq.halim@inl.co.za matthew.sims@inl.co.za
Duties: Sourcing Social Media comments for newspaper.
Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with The Daily Voice's writing style.
proofreading complete pages produced by other sub-editors using the main basic proofing symbols;
working to a page plan to ensure that the right stories appear in the correct place on each page;
laying out pages and, depending on the nature of the role, playing a part in page design;
cropping photos and deciding where to use them for best effect, and writing picture captions;
editing copy, written by reporters or features writers, to remove spelling mistakes and grammatical errors;
rewriting material so that it flows or reads better and adheres to the house style of a particular publication;
Software used:
Oneview
Adobe: Incopy
Employer: The Daily Voice Newspaper
Manager: Editor: Taariq Halim
Mobile Number: 0725057449
Position: Sub-Editor
Period: 2 January 2019 – 30 June 2019 – End of Contract
Email address: taariq.halim@inl.co.za
Duties: Sourcing Social Media comments for newspaper.
Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with The Daily Voice's writing style.
proofreading complete pages produced by other sub-editors using the main basic proofing symbols;
working to a page plan to ensure that the right stories appear in the correct place on each page;
laying out pages and, depending on the nature of the role, playing a part in page design;
cropping photos and deciding where to use them for best effect, and writing picture captions;
editing copy, written by reporters or features writers, to remove spelling mistakes and grammatical errors;
rewriting material so that it flows or reads better and adheres to the house style of a particular publication;
Software used:
Oneview
Adobe: Incopy
Employer: Associated Media Publishing
Position: Freelance Proofreader
Period: 5 September 2018 – 28 September 2018
Duties: Proofreading and Editing of Copy from Copywriters and Content Writers.
Proofing and Sub-Editing of Pitches and Proposals for Clients.
Proofing and Subbing of Content Marketing Pieces, Social Media Posts.
Systems:
Worked on:
Adobe Indesign
Word press - Backend
Outlook
Employer: The Pleasant Group
Manager: Graeme Coyne
Position: Senior Content Writer
Period: 1 March 2016 – 20 March 2018 – End of Contract
Phone No: 072 689 3343
Email address: graemecoyne@gmail.com
Duties: SEO articles written about various business topics, Key word rich, 426 words long, 20 articles per day.
* Create and maintain brand voice and craft brand messages across desktop and mobile platforms
* Develop style guides and uphold best practices, ensuring brand continuity
* Write product copy for various business topics.
* Producing all content strategy deliverables including content audits, gap analyses, metadata frameworks
* Drive web traffic through optimized content
* Collaborate with and pitch content ideas to multiple departments, managing schedules and deadlines
* Responsible for copy editing, fact-checking, and proofreading/quality assurance
* Manage and mentor junior writers
* Work closely with designers and front-end team to ensure copy, concepts and visuals are aligned
* Crafting e-mailers
* Conduct competitor analysis and content audits to provide recommendations on content standards, improvements needed and content gaps.
* Building strategies for developing, implementing, and managing compelling and well-organized content that's in line with the business objectives, user needs, and industry best practices.
* Assist community managers in the creation of shareable content in line with strategy
Employer: DigiOutsource Services
Period: 01 September 2016 – 20 March 2018
Manager: Team Lead: Matthew Vink,
Position: Online Customer Service Host
Phone No: +27607477878
Manager: Ryan O’ Doherty
Phone No: 082 559 8472
Position: Australia/ Euro Asia – Emerging Markets Customer Service Host.
Duties: Responding to customer queries by telephone, email and online chats
Overall ownership of the customer facing communications and touch-points.
Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Completion of tasks assigned during shift
Customer relationship building and management as well as cross selling of products and services
Problem solving tasks during shift
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers
Excellent time management and adherence to schedule
Performing extra tasks given by managers / shift supervisors as required
- Customer Relationship Building
- Sales and Marketing
- Subscriber Account Management
- Problem Solving/Strategic Thinking
- Handling Customer Related Queries
- Risk Assessment and Management
- Outbound Communications and Assessments
- Processing Relevant Information into Database
- Peer Management and Quality Assurance
- Inbound and Outbound Customer Service
- Via email, SMS, Electronic Chats, and Telephone in a Multimedia Environment
Systems:
Sharepoint
Digimail
Digidash
Caiman/H5
Casper
API responsibilities:
Responsible for API (and other) reference and conceptual documentation for various DigiCert APIs. API documentation work includes maintaining OpenAPI-spec Swagger UI pages for each API, as well as conceptual documentation for improved DX - Developer Experience.
Responsibilities include:
•API reference documentation, best-practice workflows, integration guides, and
examples.
•Consult, test and advocate for API best practices throughout development cycle
•Customer communication and internal advisories
•Update and maintenance of legacy integration and other technical guides
•Knowledge base content
•UX content
Skills
Skills:High attention to detail
Writing
Editing
Proofreading
Microsoft Office
Adobe Indcopy
Adobe: Indesign
Education
The J.G. Meiring High School
Year: 2009
Subjects :
English Home language
Afrikaans First Additional language
Mathematical Literacy
CAT
Accounting
History
Life Orientation
University of the Western Cape
Year: 2010 – 2013
Degree: Bachelor of Arts.
Graduated 13 March 2014.
Majors:
English
Sociology
B.A Honours:
English
Year 2014
Completed – Graduated 19 March 2015
Drivers License:
Yes : Code B
Own a car.
Previous work experience
Employer: The Daily Voice Newspaper
Manager: Editor: Taariq Halim
Mobile Number: 0725057449
Deputy Editor: Matthew Sims
Mobile Number: 081 066 1041
Position: Sub-Editor
Period: 22 March 2020 – 19 November 2020 – End of Contract
Email address: taariq.halim@inl.co.za matthew.sims@inl.co.za
Duties: Sourcing Social Media comments for newspaper.
Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with The Daily Voice's writing style.
proofreading complete pages produced by other sub-editors using the main basic proofing symbols;
working to a page plan to ensure that the right stories appear in the correct place on each page;
laying out pages and, depending on the nature of the role, playing a part in page design;
cropping photos and deciding where to use them for best effect, and writing picture captions;
editing copy, written by reporters or features writers, to remove spelling mistakes and grammatical errors;
rewriting material so that it flows or reads better and adheres to the house style of a particular publication;
Software used:
Oneview
Adobe: Incopy
Employer: The Daily Voice Newspaper
Manager: Editor: Taariq Halim
Mobile Number: 0725057449
Position: Sub-Editor
Period: 2 January 2019 – 30 June 2019 – End of Contract
Email address: taariq.halim@inl.co.za
Duties: Sourcing Social Media comments for newspaper.
Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with The Daily Voice's writing style.
proofreading complete pages produced by other sub-editors using the main basic proofing symbols;
working to a page plan to ensure that the right stories appear in the correct place on each page;
laying out pages and, depending on the nature of the role, playing a part in page design;
cropping photos and deciding where to use them for best effect, and writing picture captions;
editing copy, written by reporters or features writers, to remove spelling mistakes and grammatical errors;
rewriting material so that it flows or reads better and adheres to the house style of a particular publication;
Software used:
Oneview
Adobe: Incopy
Employer: Associated Media Publishing
Position: Freelance Proofreader
Period: 5 September 2018 – 28 September 2018
Duties: Proofreading and Editing of Copy from Copywriters and Content Writers.
Proofing and Sub-Editing of Pitches and Proposals for Clients.
Proofing and Subbing of Content Marketing Pieces, Social Media Posts.
Systems:
Worked on:
Adobe Indesign
Word press - Backend
Outlook
Employer: The Pleasant Group
Manager: Graeme Coyne
Position: Senior Content Writer
Period: 1 March 2016 – 20 March 2018 – End of Contract
Phone No: 072 689 3343
Email address: graemecoyne@gmail.com
Duties: SEO articles written about various business topics, Key word rich, 426 words long, 20 articles per day.
* Create and maintain brand voice and craft brand messages across desktop and mobile platforms
* Develop style guides and uphold best practices, ensuring brand continuity
* Write product copy for various business topics.
* Producing all content strategy deliverables including content audits, gap analyses, metadata frameworks
* Drive web traffic through optimized content
* Collaborate with and pitch content ideas to multiple departments, managing schedules and deadlines
* Responsible for copy editing, fact-checking, and proofreading/quality assurance
* Manage and mentor junior writers
* Work closely with designers and front-end team to ensure copy, concepts and visuals are aligned
* Crafting e-mailers
* Conduct competitor analysis and content audits to provide recommendations on content standards, improvements needed and content gaps.
* Building strategies for developing, implementing, and managing compelling and well-organized content that's in line with the business objectives, user needs, and industry best practices.
* Assist community managers in the creation of shareable content in line with strategy
Employer: DigiOutsource Services
Period: 01 September 2016 – 20 March 2018
Manager: Team Lead: Matthew Vink,
Position: Online Customer Service Host
Phone No: +27607477878
Manager: Ryan O’ Doherty
Phone No: 082 559 8472
Position: Australia/ Euro Asia – Emerging Markets Customer Service Host.
Duties: Responding to customer queries by telephone, email and online chats
Overall ownership of the customer facing communications and touch-points.
Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Completion of tasks assigned during shift
Customer relationship building and management as well as cross selling of products and services
Problem solving tasks during shift
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers
Excellent time management and adherence to schedule
Performing extra tasks given by managers / shift supervisors as required
- Customer Relationship Building
- Sales and Marketing
- Subscriber Account Management
- Problem Solving/Strategic Thinking
- Handling Customer Related Queries
- Risk Assessment and Management
- Outbound Communications and Assessments
- Processing Relevant Information into Database
- Peer Management and Quality Assurance
- Inbound and Outbound Customer Service
- Via email, SMS, Electronic Chats, and Telephone in a Multimedia Environment
Systems:
Sharepoint
Digimail
Digidash
Caiman/H5
Casper
API responsibilities:
Responsible for API (and other) reference and conceptual documentation for various DigiCert APIs. API documentation work includes maintaining OpenAPI-spec Swagger UI pages for each API, as well as conceptual documentation for improved DX - Developer Experience.
Responsibilities include:
•API reference documentation, best-practice workflows, integration guides, and
examples.
•Consult, test and advocate for API best practices throughout development cycle
•Customer communication and internal advisories
•Update and maintenance of legacy integration and other technical guides
•Knowledge base content
•UX content
Experience
Skills:High attention to detail
Writing
Editing
Proofreading
Microsoft Office
Adobe Indcopy
Adobe: Indesign
Education
The J.G. Meiring High School
Year: 2009
Subjects :
English Home language
Afrikaans First Additional language
Mathematical Literacy
CAT
Accounting
History
Life Orientation
University of the Western Cape
Year: 2010 – 2013
Degree: Bachelor of Arts.
Graduated 13 March 2014.
Majors:
English
Sociology
B.A Honours:
English
Year 2014
Completed – Graduated 19 March 2015
Drivers License:
Yes : Code B
Own a car.
Previous work experience
Employer: The Daily Voice Newspaper
Manager: Editor: Taariq Halim
Mobile Number: 0725057449
Deputy Editor: Matthew Sims
Mobile Number: 081 066 1041
Position: Sub-Editor
Period: 22 March 2020 – 19 November 2020 – End of Contract
Email address: taariq.halim@inl.co.za matthew.sims@inl.co.za
Duties: Sourcing Social Media comments for newspaper.
Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with The Daily Voice's writing style.
proofreading complete pages produced by other sub-editors using the main basic proofing symbols;
working to a page plan to ensure that the right stories appear in the correct place on each page;
laying out pages and, depending on the nature of the role, playing a part in page design;
cropping photos and deciding where to use them for best effect, and writing picture captions;
editing copy, written by reporters or features writers, to remove spelling mistakes and grammatical errors;
rewriting material so that it flows or reads better and adheres to the house style of a particular publication;
Software used:
Oneview
Adobe: Incopy
Employer: The Daily Voice Newspaper
Manager: Editor: Taariq Halim
Mobile Number: 0725057449
Position: Sub-Editor
Period: 2 January 2019 – 30 June 2019 – End of Contract
Email address: taariq.halim@inl.co.za
Duties: Sourcing Social Media comments for newspaper.
Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with The Daily Voice's writing style.
proofreading complete pages produced by other sub-editors using the main basic proofing symbols;
working to a page plan to ensure that the right stories appear in the correct place on each page;
laying out pages and, depending on the nature of the role, playing a part in page design;
cropping photos and deciding where to use them for best effect, and writing picture captions;
editing copy, written by reporters or features writers, to remove spelling mistakes and grammatical errors;
rewriting material so that it flows or reads better and adheres to the house style of a particular publication;
Software used:
Oneview
Adobe: Incopy
Employer: Associated Media Publishing
Position: Freelance Proofreader
Period: 5 September 2018 – 28 September 2018
Duties: Proofreading and Editing of Copy from Copywriters and Content Writers.
Proofing and Sub-Editing of Pitches and Proposals for Clients.
Proofing and Subbing of Content Marketing Pieces, Social Media Posts.
Systems:
Worked on:
Adobe Indesign
Word press - Backend
Outlook
Employer: The Pleasant Group
Manager: Graeme Coyne
Position: Senior Content Writer
Period: 1 March 2016 – 20 March 2018 – End of Contract
Phone No: 072 689 3343
Email address: graemecoyne@gmail.com
Duties: SEO articles written about various business topics, Key word rich, 426 words long, 20 articles per day.
* Create and maintain brand voice and craft brand messages across desktop and mobile platforms
* Develop style guides and uphold best practices, ensuring brand continuity
* Write product copy for various business topics.
* Producing all content strategy deliverables including content audits, gap analyses, metadata frameworks
* Drive web traffic through optimized content
* Collaborate with and pitch content ideas to multiple departments, managing schedules and deadlines
* Responsible for copy editing, fact-checking, and proofreading/quality assurance
* Manage and mentor junior writers
* Work closely with designers and front-end team to ensure copy, concepts and visuals are aligned
* Crafting e-mailers
* Conduct competitor analysis and content audits to provide recommendations on content standards, improvements needed and content gaps.
* Building strategies for developing, implementing, and managing compelling and well-organized content that's in line with the business objectives, user needs, and industry best practices.
* Assist community managers in the creation of shareable content in line with strategy
Employer: DigiOutsource Services
Period: 01 September 2016 – 20 March 2018
Manager: Team Lead: Matthew Vink,
Position: Online Customer Service Host
Phone No: +27607477878
Manager: Ryan O’ Doherty
Phone No: 082 559 8472
Position: Australia/ Euro Asia – Emerging Markets Customer Service Host.
Duties: Responding to customer queries by telephone, email and online chats
Overall ownership of the customer facing communications and touch-points.
Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Completion of tasks assigned during shift
Customer relationship building and management as well as cross selling of products and services
Problem solving tasks during shift
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers
Excellent time management and adherence to schedule
Performing extra tasks given by managers / shift supervisors as required
- Customer Relationship Building
- Sales and Marketing
- Subscriber Account Management
- Problem Solving/Strategic Thinking
- Handling Customer Related Queries
- Risk Assessment and Management
- Outbound Communications and Assessments
- Processing Relevant Information into Database
- Peer Management and Quality Assurance
- Inbound and Outbound Customer Service
- Via email, SMS, Electronic Chats, and Telephone in a Multimedia Environment
Systems:
Sharepoint
Digimail
Digidash
Caiman/H5
Casper
API responsibilities:
Responsible for API (and other) reference and conceptual documentation for various DigiCert APIs. API documentation work includes maintaining OpenAPI-spec Swagger UI pages for each API, as well as conceptual documentation for improved DX - Developer Experience.
Responsibilities include:
•API reference documentation, best-practice workflows, integration guides, and
examples.
•Consult, test and advocate for API best practices throughout development cycle
•Customer communication and internal advisories
•Update and maintenance of legacy integration and other technical guides
•Knowledge base content
•UX content
Details
Remuneration:R240 000 to R300 000paProvince:Western Cape
Education level:Honours
Have own transport:Yes
City:Cape Town
Type:Permanent
Job level:Mid/Senior
Posted on 02 Oct 12:25, Closing date 1 Nov
