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3 things virtual agents can tell you about your business

CRM

3 things virtual agents can tell you about your business

Ryan Falkenberg 2 Nov 2023

Vodacom KZN spends big to improve network

Telecoms & Networks

Vodacom KZN spends big to improve network

21 Sep 2023

Data provider Rain enters mobile market with 4G network

Telecoms & Networks

Data provider Rain enters mobile market with 4G network

10 May 2023

Image source: rido –

Telecoms & Networks

Data provider Rain to launch mobile service

Nqobile Dludla 16 Mar 2023

MTN Group's Q3 pre-tax profit rises 14.7%

Mobile & Apps

MTN Group's Q3 pre-tax profit rises 14.7%

4 Nov 2022

Image source: maksym yemelyanov –

Law Practice

Govt awaits ConCourt decision on analogue switch-off date

27 Jun 2022

Telegram added to Telkom's FreeMe bundles

Services

Telegram added to Telkom's FreeMe bundles

3 Aug 2021

Domains.co.za launches the perfect uncapped* VoIP solution for small business

Telecoms & Networks

Domains.co.za launches the perfect uncapped* VoIP solution for small business

Issued by Domains.co.za 6 Jul 2021

You hate robocalls for the wrong reasons

Digital

You hate robocalls for the wrong reasons

JD Engelbrecht, Issued by Everlytic 29 Jun 2021

How to virtually create "watercooler moments" in 2021

Management & Leadership

How to virtually create "watercooler moments" in 2021

18 Jan 2021

Does your business have a hidden contact centre?

Telecoms & Networks

Does your business have a hidden contact centre?

27 Jul 2020

How to guard against identity theft

Cybersecurity

How to guard against identity theft

Alain Tshal, 10 Jul 2020

Managed services for mobile operators during a pandemic

Services

Managed services for mobile operators during a pandemic

Sunaina Davet 11 May 2020

Hestelle Robinson, COO of Homemakers Media Holdings, wearing her mask

Behind the Selfie

#BehindtheSelfie with... Hestelle Robinson, COO of Homemakers Media Holdings

Jessica Tennant 29 Apr 2020

Remote meetings? What's the best way to connect?

Community

Remote meetings? What's the best way to connect?

27 Mar 2020

Call blocking a growing problem in SA

Telecoms & Networks

Call blocking a growing problem in SA

26 Mar 2020

Image source: Gallo/Getty Images.

Digital

The war for the digital customer moves to the first mile as voice interfaces begin to mature

Richard Mullins 5 Feb 2020

Image credit: Eirik Solheim on Unsplash.

Digital

How our phones have changed our lives

Hazel Chimhandamba 31 Oct 2019

Image source: Gallo/Getty.

Mobile

UCC to amend regulation of OTT social media services in Uganda

24 Oct 2019

A call for economic efficiency in mobile network investment in SA

Mobile & Apps

A call for economic efficiency in mobile network investment in SA

Premeshin Naidoo 10 Jun 2019

#OrchidsandOnions: Reddy tells it like it is

Advertising

#OrchidsandOnions: Reddy tells it like it is

Brendan Seery 14 May 2019

Why South African voters are resisting mobile political campaigns

Mobile

Why South African voters are resisting mobile political campaigns

Daniel K. Maduku 8 May 2019

Image source: Gallo/Getty.

Media Freedom

A mixed bag of media freedom in southern Africa - SAEF

3 May 2019

Who is listening if we are not?

Digital

Who is listening if we are not?

Lerato Senne 22 Feb 2019

What's your VoIP call quality number?

Telecoms & Networks

What's your VoIP call quality number?

19 Feb 2019

IoT is as simple as ABC...D!

IoT

IoT is as simple as ABC...D!

16 Nov 2018

4 steps in transforming your call centre into an omnichannel powerhouse

Telecoms & Networks

4 steps in transforming your call centre into an omnichannel powerhouse

Stephen Davies 23 Oct 2018

MTN Expo, Uganda.

Mobile

MTN celebrates 20 years in Uganda with expo

22 Oct 2018

What's fuelling our addiction to the smartphone?

Mobile & Apps

What's fuelling our addiction to the smartphone?

Dean Prinsloo 22 Oct 2018

Digital transformation's promise for Botswana businesses

Digital

Digital transformation's promise for Botswana businesses

Ricardo Flores 19 Oct 2018

Tapping into data for enhanced tourism experiences

Technology

Tapping into data for enhanced tourism experiences

Wynand Smit 2 Aug 2018

Chasing the dream of the single view of the customer

CRM, CX, UX

Chasing the dream of the single view of the customer

Wynand Smit 14 Jun 2018

SMS emergency service for hearing impaired launched

Services

SMS emergency service for hearing impaired launched

24 Apr 2018

Three reasons BYOD dominates in tourism

Technology

Three reasons BYOD dominates in tourism

Wynand Smit 12 Apr 2018

Go go Google Go: all the Go apps in one convenient place

Mobile & Apps

Go go Google Go: all the Go apps in one convenient place

Hadlee Simons 28 Feb 2018

MTN chief upbeat about voice business

Telecoms & Networks

MTN chief upbeat about voice business

22 Jan 2018

All websites welcome

Internet

All websites welcome

15 Jan 2018

Tariffic identifies best cellphone contracts for kids

Mobile & Apps

Tariffic identifies best cellphone contracts for kids

8 Dec 2017

Amazon beefs up Echo lineup and Alexa skills

Technology

Amazon beefs up Echo lineup and Alexa skills

28 Sep 2017

Iran blocks Telegram voice calls: state media

Social Media

Iran blocks Telegram voice calls: state media

20 Apr 2017