![How e-commerce brands can win in the age of customer expectation](https://biz-file.com/c/2408/748475-120x120.png?5)
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![How e-commerce brands can win in the age of customer expectation](https://biz-file.com/c/2408/748475-120x120.png?5)
![Ocean Basket Rosebank introduces self-service kiosk](https://biz-file.com/c/2408/747491-120x120.jpg?5)
![Enhancing call centre hyper-personalisation with virtual agents](https://biz-file.com/c/2408/746990-120x120.jpg?5)
![Rennies BCD Travel launches all-in-one travel platform for small and midsize businesses](https://biz-file.com/c/2407/745830.jpg)
Tourism & Travel
Rennies BCD Travel launches all-in-one travel platform for small and midsize businesses
Issued by Rennies BCD Travel 30 Jul 2024
![Pal Solutions transforming mining globally with human capital management solutions](https://biz-file.com/c/2407/745573-120x120.png?5)
Energy & Mining
Pal Solutions transforming mining globally with human capital management solutions
Issued by Pal Solutions 29 Jul 2024
![Ticketmaster expands African reach with acquisition of Quicket](https://biz-file.com/c/2407/745398-120x120.jpg?5)
![Reinventing stores redefines the retail strategy](https://biz-file.com/c/2407/744972-120x120.jpg?5)
![Yolandi Esterhuizen, director of Global Product Compliance at Sage Africa & Middle East](https://biz-file.com/c/2407/743954-120x120.jpg?2)
![Top 8 checkpoints to choose the best website builder in South Africa](https://biz-file.com/c/2407/742763-120x120.png?5)
ICT
Top 8 checkpoints to choose the best website builder in South Africa
Issued by Domains.co.za 1 Jul 2024
![Image source: Andriy Popov –](https://biz-file.com/c/2406/740659-120x120.jpg?2)
![Prime Meridian Direct (PMD) steps up with exciting rebrand and new name](https://biz-file.com/c/2405/737829.gif)
![PAL HCM: Empowering comprehensive HR and payroll management](https://biz-file.com/c/2405/737721.jpg)
HR & Management
PAL HCM: Empowering comprehensive HR and payroll management
Issued by Pal Solutions 17 May 2024
![Widespread adoption of AI is shaping next-gen customer service](https://biz-file.com/c/2404/735405-120x120.jpg?5)
![Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.](https://biz-file.com/c/2404/734904-120x120.jpg?5)
![Helm, DStv, and Capitec clinch 2024 Smarties Awards](https://biz-file.com/c/2404/734139.jpg)
![Zitcha partners with Leroy Merlin to launch retail media network in SA](https://biz-file.com/c/2403/731500-120x120.jpg?5)
![The future of conversational chat channels in SA](https://biz-file.com/c/2402/727826-120x120.jpg?3)
![Sally Acton, CEO of Torque Solutions](https://biz-file.com/c/2401/725798-120x120.jpg?1)
HR & Management
#BizTrends2024: Employee experience is (still) trending - are you doing it right?
Sally Acton 30 Jan 2024
![Source: Supplied. Keletso Mpisane, head of MiWay Blink.](https://biz-file.com/c/2401/725225-120x120.jpg?5)
![Dentsu's roadmap to retail media success: Revolutionising South Africa's advertising game!](https://biz-file.com/c/2401/725099.jpg)
Marketing & Media
Dentsu's roadmap to retail media success: Revolutionising South Africa's advertising game!
Daniel Malan, Issued by Dentsu 23 Jan 2024
![Ancel Draai, MD for Applico Training](https://biz-file.com/c/2401/725084-120x120.png?2)
HR & Management
#BizTrends2024: AI and the cloud are crafting the future of payroll management
Ancel Draai 23 Jan 2024
![Survey reveals AI can significantly improve service and support](https://biz-file.com/c/2401/724675-120x120.png?5)
![Queues of people trying to claim UIF and get help for other issues are almost a permanent feature outside the labour department offices in Cape Town. Photo: Qaqamba Falithenjwa](https://biz-file.com/c/2312/722756-120x120.jpg?2)
![African tech earns international award in Berlin](https://biz-file.com/c/2312/721279.png)
![Image supplied. Naked’s On Hold Yoga digital campaign takes a humorous look at the frustrations of waiting on hold for a call centre agent](https://biz-file.com/c/2311/720246-120x120.png?2)
Marketing & Media
#BehindtheCampaign: Naked’s On Hold Yoga digital campaign
Danette Breitenbach 22 Nov 2023
![New online system to streamline access to Masters' Offices](https://biz-file.com/c/2311/718756.png)
![Source:](https://biz-file.com/c/2311/718472-120x120.jpg?3)
![Why winners win! CX, the big differentiator for RMB Private Bank in the 2023 Ask Afrika Orange Index](https://biz-file.com/c/2310/717105.png)
Marketing & Media
Why winners win! CX, the big differentiator for RMB Private Bank in the 2023 Ask Afrika Orange Index
Issued by Ask Afrika 26 Oct 2023
![Melon Mobile brings first fully digital eSIM to SA, CEO says innovation not done](https://biz-file.com/c/2310/714162-120x120.jpg?5)
![Helm and DStv win big at the New Gen Awards](https://biz-file.com/c/2310/714074.jpg)
![How Shoprite is redefining shopping in SA](https://biz-file.com/c/2309/712828-120x120.jpg?5)
![Source: Tima Miroshnichenko/Pexels](https://biz-file.com/c/2309/711955-120x120.jpg?5)
![Source: Microsoft Work Trend Index](https://biz-file.com/c/2309/711840-120x120.jpg?5)
![UIF launches app and USSD service to speed up operations](https://biz-file.com/c/2309/711352-120x120.jpg?5)
![Self service must go hand-in-hand with personalisation to cater to all](https://biz-file.com/c/2309/711226-120x120.jpg?5)
![Source: Supplied.](https://biz-file.com/c/2308/710793-120x120.jpg?5)
![The TikTok dance party is over. Source: Lindsey Schutters](https://biz-file.com/c/2308/709830-120x120.png?5)
![Get rewarded with cash back even if you claim on your insurance](https://biz-file.com/c/2308/709272-120x120.jpg?5)
![Payroll and HR outsourcing can free up business resources. Source: Amy Hirschi/Unsplash](https://biz-file.com/c/2307/707408-120x120.jpg?5)
![Source:](https://biz-file.com/c/2306/703417-120x120.jpg?3)
![Image supplied.](https://biz-file.com/c/2306/703053-120x120.png?1)
![Image source: Getty Images](https://biz-file.com/c/2306/702448-120x120.jpg?2)
![Image source: Andriy Popov –](https://biz-file.com/c/2306/701311-120x120.jpg?2)
![Image supplied. #StopHoldMusic, Naked’s new campaign imagines an alternative universe where hold music is the new rock and roll, and fans get excited about](https://biz-file.com/c/2305/699804-120x120.png?2)
![Image source: Tima Miroshnichenko from](https://biz-file.com/c/2305/698315-120x120.jpg?2)
![Source: Supplied.](https://biz-file.com/c/2305/698307-120x120.jpg?5)
![Automation and its place in digital advertising](https://biz-file.com/c/2305/698040.png)
Marketing & Media
Automation and its place in digital advertising
Stéphane Allard, Issued by Invibes Advertising 16 May 2023
![Zara boosts omnichannel experience at newly refurbished Sandton flagship](https://biz-file.com/c/2305/697314-120x120.jpg?3)
![Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans](https://biz-file.com/c/2305/697066-120x120.jpg?2)
Marketing & Media
8 great CX fundamentals to get your customers back to love doing business with you again
Liezel Jonkheid 8 May 2023
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