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Are AI and telemarketing competitors or allies? How they work together to boost sales

Marketing & Media

Are AI and telemarketing competitors or allies? How they work together to boost sales

Issued by Database360 12 Jul 2024

Navigating the art and science of hotel management

Tourism & Travel

Navigating the art and science of hotel management

Issued by Index Hotels 4 Jul 2024

Better understanding of the long-term consumer landscape can improve marketing effectiveness

Marketing & Media

Better understanding of the long-term consumer landscape can improve marketing effectiveness

David Blyth, Issued by Delta Victor Bravo 8 May 2024

Frank Madikologa, Legal Assistant & Researcher at Thulamela Chambers

Legal

Could AI replace the human element in arbitration?

Frank Madikologa 10 Apr 2024

Unlocking global sales potential for local businesses

Retail

Unlocking global sales potential for local businesses

Mark Mwongela Ngungi 2 Apr 2024

Image source: Comaniciu Dan –

Legal

PoPIA's telemarketing loophole: Can it be closed?

Jodi Poswelletski and Keitumetse Khutsoane 14 Mar 2024

Keeping up with order fulfilment in Africa's e-commerce surge

Retail

Keeping up with order fulfilment in Africa's e-commerce surge

5 Mar 2024

5 trends driving change in SA’s retail industry

Retail

5 trends driving change in SA’s retail industry

Regan Adams 26 Feb 2024

Humans and AI – Exploring the cycle of complementary coexistence

Marketing & Media

Humans and AI – Exploring the cycle of complementary coexistence

Henda Scott, Issued by Helm 1 Feb 2024

#BizTrends2024: Regine le Roux - Why businesses need to prioritise effective communication

Marketing & Media

#BizTrends2024: Regine le Roux - Why businesses need to prioritise effective communication

Regine le Roux 31 Jan 2024

The top IT skills for 2024

ICT

The top IT skills for 2024

23 Jan 2024

From stunted development to obesity, screens are bad for kids

ICT

From stunted development to obesity, screens are bad for kids

10 Jan 2024

Source: © 123rf Mariette Frazer, a lecturer in retail marketing in the Department of Marketing, says the retail sector finds itself on the brink of another transformative phase

Retail

Retail 2024: Technology driving change, but leadership is the navigator

Mariette Frazer 5 Jan 2024

The future of retail banking design: More than just a space to keep your cash

Retail

The future of retail banking design: More than just a space to keep your cash

Adrian Whines, Issued by BrandDNA 26 Sep 2023

What are the Top 10 consumer trends in 2023?

Retail

What are the Top 10 consumer trends in 2023?

22 Sep 2023

Self service must go hand-in-hand with personalisation to cater to all

Retail

Self service must go hand-in-hand with personalisation to cater to all

Vis Govender 5 Sep 2023

Elevating customer experiences: The synergy between staff training and in-store excellence

Retail

Elevating customer experiences: The synergy between staff training and in-store excellence

Issued by Smart Media 22 Aug 2023

The event will be held in August. Source: Supplied.

Retail

4 key insights from leading brands in the CX industry

26 Jul 2023

Source: © 123rf Using an AI tool like ChatGPT will save you time

Marketing & Media

AI ai...ai...ai...

Regine le Roux 26 Jul 2023

How AI is set to transform the auction industry

Property

How AI is set to transform the auction industry

4 Jul 2023

Source: © michaeljung -

Retail

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds

Retail

Excellent customer service, not price, wins over consumers

20 Jun 2023

Source: Supplied. Astrino Nicoloudakis, chief investment officer of Acsion Limited.

Tourism & Travel

The future of AI in the hospitality industry

Astrino Nicoloudakis 19 Jun 2023

Register now: SA Social Media Landscape webinar explores social media in the age of algorithms and AI

Marketing & Media

Register now: SA Social Media Landscape webinar explores social media in the age of algorithms and AI

Issued by Ornico 12 Jun 2023

Image supplied by Regine le Roux. Photographer: David Itumbi (Kenya). (L to r) Derick Chiweshe (Zambia), Hazel Zulu (Zambia), Davies Mupenda (Zambia), Pamela Mupoti (Zambia), Regine le Roux (South Africa) , Katasha Ponya (Zambia)

Marketing & Media

#AfricaMonth: Creative Africa - Exploring the PR potential of Africa as an emerging economic & reputation powerhouse

Regine le Roux 24 May 2023

Jacqui van Rooijen, Leadership expert and Transformation Coach at YCagel

HR & Management

Risks and benefits of AI in interpersonal leadership

Jacqui van Rooijen 23 May 2023

Image source: pitinan –

HR & Management

How to leverage AI to maximise your recruitment marketing strategy

Celeste Sirin 19 May 2023

Exhibition and event trends identified at Germany's EuroShop 2023

Marketing & Media

Exhibition and event trends identified at Germany's EuroShop 2023

Issued by Scan Display 29 Mar 2023

AI in education: transformational or a disruption to the system?

Education

AI in education: transformational or a disruption to the system?

Dr Benadette Aineamani 15 Mar 2023

2023 trends that could affect car insurance

Finance

2023 trends that could affect car insurance

Issued by Irvine Partners 3 Mar 2023

A sample of the creative work. Source: Supplied.

Marketing & Media

SA creatives credited in One Club global human+AI collaborative experience

16 Feb 2023

8 key and influential real estate industry changes of the past decade

Property

8 key and influential real estate industry changes of the past decade

15 Feb 2023

Scott Thwaites. Source: Supplied.

Marketing & Media

#BizTrends2023: Digital players see golden opportunity in community commerce

Scott Thwaites 10 Jan 2023

Lloyd Madurai, managing director at Hot 102.7FM.

Marketing & Media

#BizTrends2023: No silver bullet for radio in 2023

lloyd madurai 9 Jan 2023

#BizTrends2023: The reckoning of 2023

Tourism & Travel

#BizTrends2023: The reckoning of 2023

Paul de Waal 9 Jan 2023

Source: Supplied.

Healthcare

The 8 health hazards of watching TV

3 Jan 2023

Avesh Singh, vice president of global operations at TransUnion

HR & Management

Are virtual BPO operations the answer to SA's unemployment crisis?

Avesh Singh 6 Dec 2022

Digital solutions are boosting agriculture in Kenya, but it's time to scale up. Here's how

Agriculture

Digital solutions are boosting agriculture in Kenya, but it's time to scale up. Here's how

Heike Baumüller and John Kieti 2 Nov 2022

Winds of change: Why now is a good time to relook your travel policy

Tourism & Travel

Winds of change: Why now is a good time to relook your travel policy

28 Oct 2022

How digital tech, ambience and sustainability drive in-store shopper behaviour

Retail

How digital tech, ambience and sustainability drive in-store shopper behaviour

25 Oct 2022

Wilton Ackeer joins Rogerwilco

Marketing & Media

Wilton Ackeer joins Rogerwilco

Issued by Rogerwilco 17 Oct 2022

Harnessing tech to stay ahead of the game

Tourism & Travel

Harnessing tech to stay ahead of the game

Guy Stehlik 11 Oct 2022

Source © Chris Montgomery Agencies are having to navigate a virtual and physical model of work

Marketing & Media

The challenges of a virtual and physical agency

Bongani Chinkanda 23 Sep 2022

Image source: Aleksandr Ovcharenko –

Legal

The complex indirect tax challenges of NFTs in South Africa

Jana Botha and Francis Mayebe 9 Sep 2022

SA's R294bn online opportunity - a brave new world of omnichannel integration

Retail

SA's R294bn online opportunity - a brave new world of omnichannel integration

23 Aug 2022

Source: Supplied. James Bayhack, director for sub-Saharan Africa at CM.com.

Finance

Customer experience in financial services: today's challenges and opportunities

James Bayhack 30 May 2022

Digital trends shaping financial services

Finance

Digital trends shaping financial services

Nick Durrant, Issued by Bluegrass Digital 27 May 2022

Source: ©Andriy Popov -

Tourism & Travel

#ATMDubai: Humans vs tech in the age of hospitality labour shortages

Lauren Hartzenberg 24 May 2022