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Customer-centricity | Bizcommunity

News

V&A Waterfront Neighbourhood Awards have launched
Retail
V&A Waterfront Neighbourhood Awards have launched

24 Jun 2024

Customer Experience Africa Awards return for 2nd Edition
Retail
Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

Source:
Marketing & Media
The power of customer-centricity: Building profitability in SMEs

Natalie Van Der Merwe & James Guthrie 20 May 2024

7 ways you can help grow your side hustle for success
Entrepreneurship
7 ways you can help grow your side hustle for success

2 May 2024

Department of Home Affairs opens state-of-the-art branch at Cresta Shopping Centre
Retail
Department of Home Affairs opens state-of-the-art branch at Cresta Shopping Centre

Issued by Pareto Limited 15 Apr 2024

Retailers should take note of Shoprite’s knockout sales performance
Retail
Retailers should take note of Shoprite’s knockout sales performance

Faheem Hoosen 9 Apr 2024

Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
Marketing & Media
Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

Issued by Ignition Group 28 Mar 2024

Brands winning hearts with authentic connections
Marketing & Media
Brands winning hearts with authentic connections

Issued by Motherland OMNi 28 Feb 2024

H&M South Africa and Superbalist celebrate 1 year partnership
Retail
H&M South Africa and Superbalist celebrate 1 year partnership

21 Feb 2024

Driving customer-centricity through harmonising insights, strategy, and operational implementation
Marketing & Media
Driving customer-centricity through harmonising insights, strategy, and operational implementation

Issued by React Customer Research 20 Feb 2024

The crucial role of frontline retail workers in shaping customer experience
Retail
The crucial role of frontline retail workers in shaping customer experience

Serena Ho 14 Feb 2024

Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa
Entrepreneurship
Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa

Issued by OriginalNerdsZA 12 Feb 2024

#BizTrends2024: A closer look at SA's 2024 consumer brands and retail landscape
Retail
#BizTrends2024: A closer look at SA's 2024 consumer brands and retail landscape

Suraya Hamdulay 8 Jan 2024

Wayne Yan. Source: Supplied
ICT
Rethinking IT leadership roles when everything is technology

Wayne Yan 10 Nov 2023

Ecentric Payment Systems announces acquisition of IP of payment industry innovator Thumbzup
Finance
Ecentric Payment Systems announces acquisition of IP of payment industry innovator Thumbzup

Issued by Ecentric Payment Systems 26 Oct 2023

Local retail's shift towards customer-centricity through tech
Retail
Local retail's shift towards customer-centricity through tech

12 Oct 2023

Human8 appoints Camille Nicita as new global CEO
Marketing & Media
Human8 appoints Camille Nicita as new global CEO

Issued by Human8 29 Sep 2023

Sullivan joins Verve to roll out their 'Holy Sh*t' insights proposition in New York
Marketing & Media
Sullivan joins Verve to roll out their 'Holy Sh*t' insights proposition in New York

Issued by VERVE 28 Sep 2023

Brian Eagar, CEO of Towerstone
HR & Management
What makes a great company culture? Finding that elusive X-factor

Brian Eagar 21 Sep 2023

Marketing & Media
Cell C names Melanie Forbes as its new chief marketing officer

31 Jul 2023

Image source: kenishirotie –
Retail
How can you help them? Tips to creating a customer-centric business

26 Jul 2023

The event will be held in August. Source: Supplied.
Retail
4 key insights from leading brands in the CX industry

26 Jul 2023

3 shopper profiles decoded
Retail
3 shopper profiles decoded

Issued by Smart Media 25 Jul 2023

Source:
Finance
Traditional SA banking fraught with dated technology, dated thinking: can the cloud and AI help?

Marius Van Den Berg 26 Jul 2023

Source: Supplied. Astrino Nicoloudakis, chief investment officer of Acsion Limited.
Tourism & Travel
The future of AI in the hospitality industry

Astrino Nicoloudakis 19 Jun 2023

Enter those winning campaigns
Marketing & Media
Enter those winning campaigns

Issued by DMASA 8 Jun 2023

Telecoms industry ranks last for consumer sentiment for 3rd consecutive year
ICT
Telecoms industry ranks last for consumer sentiment for 3rd consecutive year

2 Jun 2023

#AfricaMonth: KFC's Akhona Qengqe talks QSR in Africa and building the continent's talent engine
Retail
#AfricaMonth: KFC's Akhona Qengqe talks QSR in Africa and building the continent's talent engine

Lauren Hartzenberg 15 May 2023

OneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemic
Retail
OneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemic

Lauren Hartzenberg 20 Mar 2023

Source © Moneyweb Image: Siphiwe Sibeko/Reuters
Marketing & Media
Purpose drives profit, but it is nothing without action

15 Mar 2023

How is tech-enabled simplification driving SA's long-term insurance industry growth?
Finance
How is tech-enabled simplification driving SA's long-term insurance industry growth?

Issued by Insight Survey 1 Mar 2023

Source:
Retail
Mobile commerce to take pride of place this Black Friday

22 Nov 2022

Source:
Marketing & Media
Stop talking about yourself, you lazy marketer

Alex Wright 20 Oct 2022

Image: Supplied
Education
Red & Yellow expands skills training to Tunisia

28 Sep 2022

Image supplied. South Africans are shopping at fewer retailers but spending more per trip
Retail
5 trends influencing the retail landscape

Michael Smollan 19 Sep 2022

Stellantis invests in Africar Group, launches used vehicle startup
Automotive
Stellantis invests in Africar Group, launches used vehicle startup

13 Sep 2022

Why data management is key to unlocking the digital transition of African banks
ICT
Why data management is key to unlocking the digital transition of African banks

Gary Allemann 12 Sep 2022

Source: Supplied.
Finance
8th Africa Bank 4.0 Summit: promoting digital innovation within the African fiscal sector

3 Jun 2022

TCF regulation a win-win for SA customers and techcos
ICT
TCF regulation a win-win for SA customers and techcos

Diana Miguel 5 May 2022

Realigning the links of the disconnected supply chain
Logistics & Transport
Realigning the links of the disconnected supply chain

26 Apr 2022

Marketing to Millennials and Gen Z: Social selling beyond stereotypes
Retail
Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Issued by Kantar 14 Apr 2022

Measuring the new context of CX in SA: The must-have retail checklist
Retail
Measuring the new context of CX in SA: The must-have retail checklist

Mark Molenaar, Issued by Kantar 31 Mar 2022

SA's top butcheries announced at 17th Cleaver Awards
Retail
SA's top butcheries announced at 17th Cleaver Awards

25 Mar 2022

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