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Customer support | Bizcommunity

News

Shift to omnichannel payments in retail to drive efficiencies and enhance CX
Retail
Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Quintin van der Linde & Don Lange 19 Jul 2024

HostAfrica acquires deepAfrica's hosting assets to become a leading domain provider in Kenya
ICT
HostAfrica acquires deepAfrica's hosting assets to become a leading domain provider in Kenya

Issued by HOSTAFRICA 11 Jul 2024

Top 8 checkpoints to choose the best website builder in South Africa
ICT
Top 8 checkpoints to choose the best website builder in South Africa

Issued by Domains.co.za 1 Jul 2024

HostAfrica acquires Naijawebhost to strengthen Nigerian market presence
ICT
HostAfrica acquires Naijawebhost to strengthen Nigerian market presence

Issued by HOSTAFRICA 26 Jun 2024

Manzi Water opens 105th outlet in South Africa
Retail
Manzi Water opens 105th outlet in South Africa

25 Jun 2024

Source:
Retail
How local online retailers can compete with industry giants

8 May 2024

Image supplied. Amazon has launched Amazon.co.za, today, 7 May, in South Africa
Marketing & Media
Amazon.co.za launches in South Africa, commits to local businesses

7 May 2024

WordPress Hosting in South Africa - What you need to know
ICT
WordPress Hosting in South Africa - What you need to know

Issued by Domains.co.za 7 May 2024

Beyond traditional investments: Exploring the appeal of HFM for South African investors
Finance
Beyond traditional investments: Exploring the appeal of HFM for South African investors

Issued by SA Shares 23 Apr 2024

Market insights: AvaTrade's impact on global trading trends
Finance
Market insights: AvaTrade's impact on global trading trends

Issued by SA Shares 9 Apr 2024

What are SA shoppers spending money on in 2024?
Retail
What are SA shoppers spending money on in 2024?

8 Apr 2024

Unlocking global sales potential for local businesses
Retail
Unlocking global sales potential for local businesses

Mark Mwongela Ngungi 2 Apr 2024

Seacom Red Sea cable repair in permitting phase, work beginning soon
ICT
Seacom Red Sea cable repair in permitting phase, work beginning soon

8 Mar 2024

3 game-changing digital marketing trends to watch (and explore) for your small business
Entrepreneurship
3 game-changing digital marketing trends to watch (and explore) for your small business

Issued by Business Partners Limited 5 Mar 2024

From prospect to profit – why sales, CRM, and service desk software matters
Retail
From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Source: Supplied. Pierre Romagny, partner, Financial Services at Oliver Wyman in South Africa.
Finance
South African banks must be lauded for their globally recognised digital innovation

Pierre Romagny 12 Feb 2024

Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa
Entrepreneurship
Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa

Issued by OriginalNerdsZA 12 Feb 2024

3 factors that small businesses need to consider when building their workforce
Entrepreneurship
3 factors that small businesses need to consider when building their workforce

Issued by Business Partners Limited 7 Feb 2024

Image source: rawpixel –
HR & Management
3 considerations for small businesses when building their workforce

7 Feb 2024

Legacy in motion: Carl Coetzee appointed as a managing director within the Capital Legacy group
Legal
Legacy in motion: Carl Coetzee appointed as a managing director within the Capital Legacy group

Issued by Capital Legacy 26 Jan 2024

Brian Eagar, founder and group CEO of TowerStone
HR & Management
#BizTrends2024: One leadership imperative for success in 2024 and beyond

Brian Eagar 15 Jan 2024

Source: 123RF
Finance
South Africa's digital banking is world class – here's why it leads

Pierre Romagny 10 Jan 2024

Source: Silvio Kutic, chief executive officer at Infobip.
ICT
Infobip launches AI Hub in collaboration with Microsoft

27 Dec 2023

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
Marketing & Media
The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Bluegrass successfully transforms Kenya Airways website
Marketing & Media
Bluegrass successfully transforms Kenya Airways website

Issued by Bluegrass Digital 22 Nov 2023

Professional rugby gave Greg Goosen the skills he needed to be successful in the business world
Marketing & Media
Professional rugby gave Greg Goosen the skills he needed to be successful in the business world

Issued by Ignition Group 16 Nov 2023

Integrated sales CRM in ERP: A critical differentiator for printers and manufacturers
Retail
Integrated sales CRM in ERP: A critical differentiator for printers and manufacturers

Issued by QuickEasy Software 9 Nov 2023

Source: Tony Mrst/Pexels
ICT
SA's telco sector is growing, but customers are not happy

9 Nov 2023

3 things virtual agents can tell you about your business
Retail
3 things virtual agents can tell you about your business

Ryan Falkenberg 2 Nov 2023

Source: chandlervid85 via
Logistics & Transport
2023 Road Freight Summit debuts successfully

30 Oct 2023

Isaac Akanni, customer growth manager for Africa at Infobip Nigeria
Retail
A guide to mastering customer touchpoints for retail success

Isaac Akanni 13 Oct 2023

Navigating the retail jungle: From e-commerce to brick and mortar
Retail
Navigating the retail jungle: From e-commerce to brick and mortar

6 Oct 2023

Google backs 11 startups to develop AI in Africa
ICT
Google backs 11 startups to develop AI in Africa

5 Oct 2023

6 reasons why South African consumers hesitate to embrace online shopping
Retail
6 reasons why South African consumers hesitate to embrace online shopping

Issued by KLA 4 Oct 2023

DSV finds customers everywhere with AfriGIS
Logistics & Transport
DSV finds customers everywhere with AfriGIS

Issued by AfriGIS 3 Oct 2023

Source:
Finance
WhatsApp's smartphone changes poised to disrupt global banking services

Katja Hamilton 27 Sep 2023

Unlocking collaboration for exceptional customer experience
Retail
Unlocking collaboration for exceptional customer experience

Liezel Jonkheid 19 Sep 2023

Magriet Groenewald is a social media expert. Source: Supplied.
Marketing & Media
Should you get verified on Instagram to build your personal brand?

19 Sep 2023

Glasfit partners with Disky to simplify licence disc renewal through WhatsApp
Automotive
Glasfit partners with Disky to simplify licence disc renewal through WhatsApp

Issued by Oxigen Communications 14 Sep 2023

Everlytic's women leaders leave ladder down for other women to climb
HR & Management
Everlytic's women leaders leave ladder down for other women to climb

Daniella Graham, Issued by Everlytic 18 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.
Retail
#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Bolt introduces in-app trip recording to boost safety
Logistics & Transport
Bolt introduces in-app trip recording to boost safety

19 Jul 2023

Logistics is adapting to the changing business landscape. Here's how
Logistics & Transport
Logistics is adapting to the changing business landscape. Here's how

Natasha Parmanand 6 Jul 2023

SA startup Lexie Hearing honoured on Time's 100 Most Influential Companies List
Entrepreneurship
SA startup Lexie Hearing honoured on Time's 100 Most Influential Companies List

22 Jun 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028
Retail
ChatGPT: The great disruptor in retail

19 Jun 2023

Free marketing AI tools every small business should know about
ICT
Free marketing AI tools every small business should know about

Terrena Rathanlall 19 May 2023

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