Customer service excellence | Bizcommunity

News

Three major events to boost Futuroad Expo 2024 experience

Logistics & Transport

Three major events to boost Futuroad Expo 2024 experience

26 Aug 2024

New FNB business workshops aim to empower SA township entrepreneurs

How To Start Up

New FNB business workshops aim to empower SA township entrepreneurs

7 Aug 2024

Travel trends in South Africa: Navigating sales-specific insights

Travel

Travel trends in South Africa: Navigating sales-specific insights

Andy Woods-Ballard 28 Jun 2024

VFS Global signs visa service contracts with UK, Norway, and Sweden governments

Travel

VFS Global signs visa service contracts with UK, Norway, and Sweden governments

10 Apr 2024

Cost of living hits businesses hard, but good CX could be the saving grace

CRM

Cost of living hits businesses hard, but good CX could be the saving grace

29 Nov 2023

Andrew Bourne, Regional Manager, Zoho

CRM

Exceptional CX is key to sustainable growth

Andrew Bourne 4 Jul 2023

Source: © michaeljung -

CRM

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

Dunlop celebrates top tyre dealers for outstanding 2022 performance

Manufacturing & Parts

Dunlop celebrates top tyre dealers for outstanding 2022 performance

Issued by Sumitomo Dunlop 18 Apr 2023

Enterprise Holdings car rental business is coming to SA

Commercial & Industrial

Enterprise Holdings car rental business is coming to SA

17 Oct 2022

Keeping customers confident in the right insurance partner for their journey to success

Insurance & Actuarial

Keeping customers confident in the right insurance partner for their journey to success

Issued by MSports Marketing 8 Apr 2022

Research

Ask Afrika to deliver best practice in customer experience management

Issued by Ask Afrika 15 May 2018

Entries open for 2019 Footprint Marketing Awards

Retail Marketing

Entries open for 2019 Footprint Marketing Awards

30 Apr 2019

How digital hospitality can be utilised to transform guest experiences in Africa

Hospitality

How digital hospitality can be utilised to transform guest experiences in Africa

25 Apr 2019

2019 predictions: The CIO will govern

ICT

2019 predictions: The CIO will govern

Wynand Smit 14 Jan 2019

George Airport lauded in 2018 ACI Awards

Aviation

George Airport lauded in 2018 ACI Awards

8 Oct 2018

How does the hospitality industry cope with the influx of tourists over peak season?

Hospitality

How does the hospitality industry cope with the influx of tourists over peak season?

29 Nov 2017

Centrespread Grey receives award.

Advertising

Nigeria's ‘brand agency of decade' announced

18 Oct 2017

Aviation

Value underpins the success of ten-year-old Mango

16 Nov 2016

DHL acknowledges importance of customer service for African businesses

Logistics & Transport

DHL acknowledges importance of customer service for African businesses

12 Oct 2016

Importance of customer service for African businesses

CRM, CX, UX

Importance of customer service for African businesses

10 Oct 2016

Customer service eclipses products, services as number one customer consideration

CRM

Customer service eclipses products, services as number one customer consideration

26 Aug 2016

Understanding local newspapers' effect on consumer spending

Research

Understanding local newspapers' effect on consumer spending

4 Apr 2016

Winning in Africa's consumer market

Branding

Winning in Africa's consumer market

Amelia Richards 1 Oct 2015

Kauai launches new concept store

Food & bev. services

Kauai launches new concept store

9 Jul 2015

Lights, cameras and awards reign at FASA

Franchising

Lights, cameras and awards reign at FASA

21 Apr 2015

CRM, CX, UX

Is your call centre doing justice to your brand?

Jed Hewson 17 Mar 2015

New research: How employee emotions' impact on customer experience

Research

New research: How employee emotions' impact on customer experience

4 Mar 2015

Partnering local cloud technology providers makes sense

Cloud

Partnering local cloud technology providers makes sense

15 Dec 2014

Plan logistics to avoid bottleneck deliveries

Distribution

Plan logistics to avoid bottleneck deliveries

Shane de Beer 31 Oct 2014

Jovago.com nominated as 'Best Online Hotel Booking Company' in Nigeria

Hospitality

Jovago.com nominated as 'Best Online Hotel Booking Company' in Nigeria

10 Sep 2014

Three key areas crucial to delivering service excellence

Logistics & Transport

Three key areas crucial to delivering service excellence

Gloria Torres 17 Jul 2014

Free webinar on customer service excellence

CRM, CX, UX

Free webinar on customer service excellence

13 Mar 2014

How to avoid delivery delays this festive season

Shipping

How to avoid delivery delays this festive season

Shane de Beer 9 Dec 2013

Rental

Avis awarded another accolade

14 Oct 2013

Network

Mind shift needed on contact centre quality measurement

30 Sep 2013

360 degrees in training

Skills Development & Training

360 degrees in training

Su-Mari Du Bruyn 20 May 2013

Africa's future is mobile

Mobile

Africa's future is mobile

Ayanda Dlamini 11 Mar 2013

CRM, CX, UX

CRM: It pays to go the extra mile

John Boe 3 Nov 2012

1time named Africa's Leading Low Cost Airline again

Aviation

1time named Africa's Leading Low Cost Airline again

1 Oct 2012

1time does it one more time

Tourism

1time does it one more time

26 Sep 2012

Mobile

Airtel and Avaya partner for customer service excellence

18 Apr 2012

Dealers

Jaguar Land Rover honours top dealers in Southern Africa

23 Feb 2012

Winners of AfricaCom Awards 2011

Events & Conferencing

Winners of AfricaCom Awards 2011

10 Nov 2011