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An enthusiastic and knowledgeable person who is able to provide front line support as part of any IT Service Operation.
Bhekisisa is a logical thinker who is able to handle 1st/2nd line support calls, analyses and investigate problems, implement fixes, escalate support calls to 2nd/3rd Level and work closely with the service desk team.
He is flexible, resourceful and willing to take full ownership of user problems until they are fully resolved. He is hungry to learn IT from the ground up, and is currently looking for a suitable position with a forward thinking company