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First and foremost, and above all things in every interaction with guests, colleagues, management, service providers, and in every aspect of my life I am honest, ethical and operate with integrity, and very strong and sound values set.
I am not arrogant and so not afraid to ask for guidance or assistance when needed.
I crave new knowledge and am eager to learn.
I am driven by the desire to shape my guest's experiences in such a way that they leave the hotel with joy in their hearts and with stories to tell their family and friends when they return from their travels.
I am passionate about creating magic moments for my guests and providing each guest with a completely unique and tailored Concierge service that speaks directly to their preferences and needs.
I am not afraid of hard work, and have a very strong will power and determination.
I am very focussed on my team and providing them with the guidance, support, training, knowledge, empowerment and tools in order to perform their duties to the very best of their ability.