Show profile Hide profile

2015 - 2017 Customer Service - Call Centre Agent
The Foschini Group, Parow East
? Assisting customers with accounts queries, card replacements and conflict resolution.
?Liaising with other internal departments with inquiries regarding to customer's accounts.
?Assisting store staff with account transactions.

2006 - 2014 Guest Service Attendant
GrandWest Casino and Entertainment, Goodwood
?Customer Service Gaming liaison, assisting clients with
gaming machine inquiries, mini-jackpots and jackpots.
?Most Valued Guest liaison, assisting clients with cards and account inquiries.
?Hotel Accomodation liaison, assisting customers
telephonically with hotel bookings.
?Control Room Operator, assisting gaming floor and the technical department
personnel as well as surveillance department.