Nthato Maqanda
call center consultant at Cartowing Services
WORK EXPERIENCE
Company Name : Cartowing Services
Position : Call Centre Consultant
Duration : 03 March 2014-Current
Responsibilities : Data Capturing
Call Logging of Private & Heavy Duty Vehicles,
Sending of emails with regards to towing jobs
Calling the client(s) providing updates
Query solving and delay times
Company Name : iChoices Call Centre Outsourcing
Position : Call Centre Consultant (Nedbank Retentions)
Duration : 15 September 2012-Current
Responsibilities : Retaining of Nedbank Clients
Data Capturing
Company Name : Vikinduku Engineering and Projects (VEP)
Position : I.T Manager
Duration : 07 February2010- 11 June 2010
Responsibilities : Internet configuration
Networking of systems
Backups and data transfer
Printer Trouble Shooting
Reason for Leaving : Eskom Contract
Company Name : Incredible Connection
Position : Computer Technician
Duration : 15April 2008- 2 September 2009
Responsibilities : Telephone support
Hardware and Software upgrades
Internet configuration
Networking of systems
Backups and data transfer
Printer Trouble Shooting
Reason for Leaving : Better Prospects
Company Name : SAA (South African Airways)/NT Ngidi
Position : Administrator
Duration : 18 February 2008 - 14 April 2008
Reason for Leaving : Contract
WORK EXPERIENCE
Company Name : Cartowing Services
Position : Call Centre Consultant
Duration : 03 March 2014-Current
Responsibilities : Data Capturing
Call Logging of Private & Heavy Duty Vehicles,
Sending of emails with regards to towing jobs
Calling the client(s) providing updates
Query solving and delay times
Company Name : iChoices Call Centre Outsourcing
Position : Call Centre Consultant (Nedbank Retentions)
Duration : 15 September 2012-Current
Responsibilities : Retaining of Nedbank Clients
Data Capturing
Company Name : Vikinduku Engineering and Projects (VEP)
Position : I.T Manager
Duration : 07 February2010- 11 June 2010
Responsibilities : Internet configuration
Networking of systems
Backups and data transfer
Printer Trouble Shooting
Reason for Leaving : Eskom Contract
Company Name : Incredible Connection
Position : Computer Technician
Duration : 15April 2008- 2 September 2009
Responsibilities : Telephone support
Hardware and Software upgrades
Internet configuration
Networking of systems
Backups and data transfer
Printer Trouble Shooting
Reason for Leaving : Better Prospects
Company Name : SAA (South African Airways)/NT Ngidi
Position : Administrator
Duration : 18 February 2008 - 14 April 2008
Reason for Leaving : Contract