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Dealer Network General Manager
Location: | East Rand |
Reference: | #DT000408/TM |
Company: | SydSen Recruit |
Our client in the commercial trucking industry is looking for a dealer network general manager in the Gauteng, East Rand area.
Requirements:
- Tertiary sales qualification
- Minimum five years’ experience in a similar role
- Code 8 licence and own vehicle
- Excel, Word, PPT proficiency
- Commercial truck industry experience
- Take control of policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments.
- Monitor available training offered by the company to the dealer network to ensure consistent training attendance by the company branch and dealer staff.
- Assist DPs with setting up training plans to upskill staff members to create a strong team.
- Participate in relevant training programmes to ensure continued competence within business is professionally carried out.
- Assist with mentoring internal staff to ensure staff backup plans are in place.
- Monitor staff morale at dealers and branches, addressing any problem areas that could hamper the company brand.
- Manage work efficiently with clear communication.
- Strive to ensure a high-quality work ethic exists at all times to improve skills and the dealer and branch staff.
- Assist dealers in achieving 100% vehicle sales targets.
- Manage financial budgets and asset control, ensuring planning and cost-saving measures remain within allocated operational budgets.
- Ensure dealer debtor’s books are controlled, with all payments for parts and vehicle stock settled within the required policy time frame.
- Ensure asset vehicle management for loan and demo unit usage adheres to agreed parameters and no overdue usage is allowed.
- Visit dealers in the region at least five times a year, providing feedback per visit template report and highlighting any areas of concern for further resolution.
- Assist dealers in developing business plans with measurable goals to improve all aspects of their business.
- Follow up on action plans monthly and quarterly.
- Assist dealers in resolving any business problems using the PDCA cycle and help implement countermeasures through the company's head office.
- Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at dealers to promote the company’s brand awareness and leverage sales.
- Monitor customer complaint resolutions to manage the brand positively.
- Visit branches and dealers to help retain and obtain accounts during alternate dealer visits.
- Acquire specialist knowledge within specialised segments and act as a specialist agent both internally and within the dealer network.
- Establish dealer network teams and regular training sessions.
- Establish management processes and monitor their implementation.
Apply online now at: www.sydsenrecruit.com
Sydsen Recruit (follow us on Facebook, Instagram, and LinkedIn).
Posted on 25 Sep 15:22, Closing date 31 Oct
SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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