AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
Why livestreamers should sell their products with a poker face - not a smileMichel Ballings and Neeraj Bharadwaj 30 Aug 2021
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
Why livestreamers should sell their products with a poker face - not a smileMichel Ballings and Neeraj Bharadwaj 30 Aug 2021
Fashion retailer Primark is refusing to sell online - here's why it is right to do soLisa Jack and Regina Frei 25 Jan 2021
How the decline in Chinese tourists around the world has hit the luxury sectorXiaoqing Chen and Carol Zhang 1 Oct 2020
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying onJessica Vredenburg and Megan Phillips 24 Jul 2020
Customer experience will help retailers overcome the financial hit from coronavirusFrederic Dimanche 6 Jul 2020
Designer fashion, nostalgia magnet - what's behind the rise and rise of the sneaker?Emily Brayshaw 29 Jan 2020
With its purchase of Whole Foods, is Amazon's goal to revolutionise food distribution?Isabelle Chaboud 24 Apr 2018
'Weather-sensitive' products: adjusting price and promotions to increase salesXavier Rousset, Octavio Escobar and Régis Chenavaz 1 Dec 2017