The eight criteria that distinguish B2B markets from B2C marketsPriority Metrics Group, via Ashlan Bonnell 28 Mar 2015
The eight criteria that distinguish B2B markets from B2C marketsPriority Metrics Group, via Ashlan Bonnell 28 Mar 2015
2013 at a glance: Five crucial consumer trends business leaders should know*David Mattin and Saint-Francis Tohlang 8 Jan 2013
Investment in speech analytics in call centres set to doublePublished by Ovum, part of the Datamonitor group 23 Jun 2010