AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
How online markets are helping local stores survive Covid-19Myriam Ertz, Damien Hallegatte, Imen Latrous and Julien Bousquet 19 Mar 2021
Luxury goods: why elite brands are weathering the pandemic better than high street retailersShaun Borstrock 17 Nov 2020
How the decline in Chinese tourists around the world has hit the luxury sectorXiaoqing Chen and Carol Zhang 1 Oct 2020
The coronavirus pandemic requires us to understand food's murky supply chainsCory Searcy and Pavel Castka 6 Aug 2020
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying onJessica Vredenburg and Megan Phillips 24 Jul 2020
Customer experience will help retailers overcome the financial hit from coronavirusFrederic Dimanche 6 Jul 2020
