CT, DBN airports awarded at 2018 Skytrax
Two of Airports Company South Africa's (ACSA) airports were acknowledged at the 2018 Skytrax Awards, which were announced in in Stockholm, Sweden recently. Cape Town International Airport was awarded first place in the category for Best Airport in Africa for the third consecutive year, while King Shaka International Airport was named Best Regional Airport in Africa.
The awards are based on more than 14 million airport survey questionnaires that were completed by air travellers of more than 100 nationalities during the survey period. The survey covered more than 550 airports worldwide and evaluated traveller experiences across 39 key performance indicators from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.