Does Apple Exist in South Africa?

How many years have we all religiously defended our love and dedication to Apple hardware as creatives, simply because they are the best machines. However Apple S.A. awards their retail business to a dealer (C3). As a result you cannot get any assistance from Apple S.A. You cannot buy any software from Apple in S.A. on-line. If you own an i-pod you cannot purchase music on-line through i-tunes.

Their technical department cannot fix machines properly and instead of replacing initially faulty equipment they will continiously and randomly attempt to replace components to resolve the fault, without taking responsibility for the initial problem. As a result we are deprived of our equipment for long periods of time, without being offered a replacement as per the agreed warantee.

We have to use your product, because there aren't any other options, thus as loyal lifetime supporters of your brand, we demand service in South Africa as per our peers in the rest of the world.