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 | MICHELLE CYSTER As summer approaches, hospitality in South Africa is set to evolve with key trends. Michelle Cyster, Front Office Manager at Radisson Blu Hotel Waterfront, explores how personalisation, immersive experiences, and sustainability are reshaping guest expectations this season...read |
|  | | Following on the success of last year, the ERA will be hosting its second nationwide campaign for E-waste Day, which saw 164,000kgs dropped off at retailer collection points over one weekend in 2023...read |
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| CRM |
 | KELVIN BROWN Simplifying customer interactions can lead to happier, more loyal customers. There is more choice than ever before, writes Kelvin Brown, customer operations executive at Telviva... Read |
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| Informal Retailing |
 | Minister of Small Business Development, Stella Ndabeni-Abrahams on Thursday, 10 October 2024, handed over machinery and equipment to 104 business owners in Greater Tzaneen in the Limpopo province... Read |
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 | Startups like Shop2Shop are transforming the way small businesses operate by providing technology that makes financial products more accessible... Read |
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