![The Hardy Boys' Fanta Flavour Fantasy: Be "inside" the iconic orange flavour of Fanta](https://biz-file.com/c/2408/748610-64x64.png?3)
Trending
Subscribe to daily business and company news across 19 industries
×![Using digital to personalise customer services in Africa](https://biz-file.com/c/1902/484036-208x117.jpg)
![How to win in the African digital space](https://biz-file.com/c/1902/482074-208x117.jpg)
![4 CRM marketing trends to ignite 2019](https://biz-file.com/c/1902/482044-208x117.jpg?2)
![Top 5 Industries to benefit from AI](https://biz-file.com/c/1902/482096-208x117.jpg)
![6 ways to win with CX](https://biz-file.com/c/1902/481685-208x117.jpg?2)
6 ways to win with CX
Eben Esterhuizen 8 Feb 2019
![The brands leading, challenging and exploring in 2019](https://biz-file.com/c/1902/481068-208x117.jpg?2)
![Microsoft CMO on the transformation of digital marketing](https://biz-file.com/c/1902/480913-208x117.jpg?1)
![#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview](https://biz-file.com/c/1902/480541-208x117.jpg?2)
![#BizTrends2019: The transformative power of transparency](https://biz-file.com/c/1812/475398-208x117.jpg?2)
![#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want](https://biz-file.com/c/1812/475254-208x117.jpg?2)
![Advertising is dead. Long live value-tising](https://biz-file.com/c/1901/477928-208x117.jpg?2)
![Godfrey Parkin, CEO of Britefire and of Angaza.](https://biz-file.com/c/1901/476100-208x117.jpg?2)
![#BizTrends2019: Business excellence in Africa relies on customer centricity](https://biz-file.com/c/1901/476543-208x117.jpg)
![Take care when hitching customers' emotions to your brandwagon](https://biz-file.com/c/1812/475605-208x117.jpg?2)
![All the 2018 AfricaCom Awards winners](https://biz-file.com/c/1811/469135-208x117.jpg?1)
![#AfricaCom2018: How to leapfrog when improving customer experience](https://biz-file.com/c/1811/469050-208x117.jpg?2)
![Customer expectations outpace brand experiences](https://biz-file.com/c/1811/468554-208x117.jpg)
![AfricaCom Awards 2018 finalists](https://biz-file.com/c/1811/466810-208x117.jpg)
![AI Summit launches at AfricaCom 2018](https://biz-file.com/c/1810/462571-208x117.jpg)
![Hans Zachar, managing director: technology strategy, Accenture Africa.](https://biz-file.com/c/1810/462325-208x117.jpg)
More news
![Using digital to personalise customer services in Africa](https://biz-file.com/c/1902/484036-208x117.jpg)
![How to win in the African digital space](https://biz-file.com/c/1902/482074-208x117.jpg)
![4 CRM marketing trends to ignite 2019](https://biz-file.com/c/1902/482044-208x117.jpg?2)
![Top 5 Industries to benefit from AI](https://biz-file.com/c/1902/482096-208x117.jpg)
![6 ways to win with CX](https://biz-file.com/c/1902/481685-208x117.jpg?2)
6 ways to win with CX
Eben Esterhuizen 8 Feb 2019
![The brands leading, challenging and exploring in 2019](https://biz-file.com/c/1902/481068-208x117.jpg?2)
![Microsoft CMO on the transformation of digital marketing](https://biz-file.com/c/1902/480913-208x117.jpg?1)
![#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview](https://biz-file.com/c/1902/480541-208x117.jpg?2)
![#BizTrends2019: The transformative power of transparency](https://biz-file.com/c/1812/475398-208x117.jpg?2)
![#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want](https://biz-file.com/c/1812/475254-208x117.jpg?2)
![Advertising is dead. Long live value-tising](https://biz-file.com/c/1901/477928-208x117.jpg?2)
![Godfrey Parkin, CEO of Britefire and of Angaza.](https://biz-file.com/c/1901/476100-208x117.jpg?2)
![#BizTrends2019: Business excellence in Africa relies on customer centricity](https://biz-file.com/c/1901/476543-208x117.jpg)
![Take care when hitching customers' emotions to your brandwagon](https://biz-file.com/c/1812/475605-208x117.jpg?2)
![All the 2018 AfricaCom Awards winners](https://biz-file.com/c/1811/469135-208x117.jpg?1)
![#AfricaCom2018: How to leapfrog when improving customer experience](https://biz-file.com/c/1811/469050-208x117.jpg?2)
![Customer expectations outpace brand experiences](https://biz-file.com/c/1811/468554-208x117.jpg)
![AfricaCom Awards 2018 finalists](https://biz-file.com/c/1811/466810-208x117.jpg)
![AI Summit launches at AfricaCom 2018](https://biz-file.com/c/1810/462571-208x117.jpg)
![Hans Zachar, managing director: technology strategy, Accenture Africa.](https://biz-file.com/c/1810/462325-208x117.jpg)
![AfricaCom 2018 takes place in Cape Town, 13-15 November 2018.](https://biz-file.com/c/1809/458105-208x117.jpg)
![data/ © dolgachov via](https://biz-file.com/c/1809/456716-208x117.jpg)
![OnePlace appoints EMEA head of sales](https://biz-file.com/c/1809/455973-208x117.jpg)
![Suffer a data breach and lose up to one third of your customers](https://biz-file.com/c/1808/455281-208x117.jpg)
![CEM Africa kicks off this week!](https://biz-file.com/c/1807/450713-208x117.jpg)
![5 expectations of the African millennial consumer](https://biz-file.com/c/1807/449590-208x117.jpg?2)
![Never Ncube is the newly appointed Chief Executive Officer of Dandemutande.](https://biz-file.com/c/1807/449541-208x117.jpg)
![The crucial role of client service excellence in agencies](https://biz-file.com/c/1807/448107-208x117.jpg?2)
![Implement GDPR or organisations risk losing business](https://biz-file.com/c/1806/446005-208x117.jpg)
![Investing in your customers yields returns](https://biz-file.com/c/1806/444966-208x117.jpg)
![Chasing the dream of the single view of the customer](https://biz-file.com/c/1806/444874-208x117.jpg?2)
![Creating better customer experience in Africa](https://biz-file.com/c/1806/444347-208x117.jpg)
![Top 3 takeouts from Zuckerberg's fireside chat at Viva Tech](https://biz-file.com/c/1805/442509-208x117.jpg?2)
![GDPR: ground zero for a more trusted, secure internet](https://biz-file.com/c/1805/442190-208x117.jpg?2)
![How African businesses can comply with new EU data laws](https://biz-file.com/c/1805/439824-208x117.jpg)
![Chief marketers believe their jobs are at risk if customer experience strategies fail](https://biz-file.com/c/1804/438694-208x117.jpg?2)
![Empathy - a two-way street in customer service](https://biz-file.com/c/1804/437514-208x117.jpg?2)
![The role of mobile in building brand loyalty](https://biz-file.com/c/1804/437042-208x117.jpg?2)
![#ECMA18: Cracking e-commerce conversion](https://biz-file.com/c/1803/433475-208x117.jpg?2)
![Consumer engagement today is shaped by technology](https://biz-file.com/c/1803/433364-208x117.jpg?2)
![](/res/img/s.gif)
Subscribe to daily business and company news across 19 industries
×Eben Esterhuizen 8 Feb 2019
Eben Esterhuizen 8 Feb 2019